GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 9, 2021

Hi there, I am sincerely sorry that you did not find satisfaction in our products. Here at PupSocks we value our customer's satisfaction. I am going send a follow up email so that I can further assist you in this situation. Again, I am so very sorry for any problems this may have caused you. The PupSocks Team Saiyonna

Response from GoPupSocksSep 7, 2021

Hello there Kelly I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback Kelly. This helps us out on how we can improve our growing company. Also, due to the COVID-related delays and it being the holidays, the time frame was extended more than we expected. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksSep 7, 2021

Hello there Jackie I'd like to extend our apologies that your custom-made order did not arrive in the time frame as anticipated. I do appreciate the time you took to give us your feedback Jackie. This really helps our company improve in all aspects. Unfortunately, due to the COVID-related delays and it being the holidays, the time frame was extended more than we expected We are committed and work tirelessly to meet our customer's needs. We hope you give us another opportunity to put a smile on your face and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our A1 quality customer service agents at [email protected] Have a wooftastic day!

Response from GoPupSocksSep 7, 2021

Hello there Karen I'd like to extend our apologies that your custom-made mask had another person's dog on it. We surely dropped the ball on this one and I do appreciate the time you took to give us your feedback Karen. Our customer review helps our growing company improve our product and services. Also, thank you for considering us, it being so overwhelmingly busy this time of year. We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us Karen. For the trouble, I want to give you a 20% off your next purchase, just use the coupon code TRUST20 on your way to check out. We are so happy that your daughters loved their blankets, personally, the blankets are one of my favorites. Very soft and cuddly. If you have any questions and concerns, we are more than happy to take care of you via email: [email protected] Have a puptastic day! Dan P. 🤓

Response from GoPupSocksSep 7, 2021

Hello there Leighann We are deeply saddened to see that the customized product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company and this lets us know what we need to improve on. Believe me, Leighann, our intentions are never to deliver a substandard product. We want you to know, our main focus is to make our valued customers happy. We do appreciate your business and we will continue to improve to meet our customer's satisfaction. We do have other awesome products you can try out and have a better experience the next time you shop with us. If you have any questions or concerns, please contact our experts at [email protected] Dan P. 🤓

Response from GoPupSocksSep 3, 2021

Hello there Chester We are saddened to see that your custom-made product didn't meet your expectations. We do appreciate the time you took to give us a review, it's a growing company and this lets us know what we need to improve. Believe me, Chester, our intentions are never to deliver a substandard product. We appreciate your business and hope you can check out the other cool products we have. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 3, 2021

Hello Amy, I'm saddened to hear that your custom product didn't meet your expectations. We do try our absolute best to provide a treasured gift for all of our customers. We want to make the moment special and put smiles on your faces. I do want to mention that we have other cool products you can check out. Personally, the blankets are amazing and soft, so we hope you have a better experience the next time you shop with us. If you have any questions or concerns, contact us via email at [email protected]

Response from GoPupSocksSep 3, 2021

Hello Visconti We sincerely apologize for this experience you went through with Pupsocks. We did back to look at the system and check if we have resolved the issue and it looks like we did resent your missing item. I want to apologize for the inconvenience it may have caused you. I want you to know, Visconti, that we care for our customers and appreciate their business. I'm glad we got to fix the issue and we are hoping you are enjoying your custom-made product. Please, contact us if you have any questions or concerns via email at [email protected]