GoPupSocksReviews of gopupsocks.com

Great idea. Not so great execution. Biggest problem was the delivery. Promise of 8-10 days must need interpretations. I ordered on 12/10 and finally received them 12/30/21. Missed Christmas. Tracking info sent but it was USPS and no real tracking info available. 8-10 days must mean 8-10 work days until shipment. My experience was 3 weeks. Product is fun. My wife enjoys them. Quality is less than so-so. Consider it a novelty quality product and order early.

Fabric was probably the main issue, not a soft fabric. Also, print choice looked black in picture but looked purple when they came, my grandson tried to be thankful but won’t wear them.

Cute. Novel idea but very cheap looking. Should have just donated to shelter. Arrived late

First off, the socks are great!! They were made well and love the quality of the pictures on the socks. The reason for 3 stars is because I tried contacting the company several times through their "Got Questions" in the bottom right of the screen. Pupsocks was very slow in responding. The first inquiry I sent was on Dec.6 and then another one on Dec. 6th. I still had not heard from you and placed my order on Dec. 9th. Your website stated that an order placed after Dec. 19th was not guaranteed by Christmas. Since I had ordered Dec. 9th I thought they would be in on time. I also saw it stated on your site that any order placed between Dec. 11 and 15 would need 2 day shipping to make it in time for the holiday. Again, since I ordered on Dec. 9th I thought it would be in on time. On Dec. 13th I finally received an email about my question that I had originally asked on Dec 4th. I kept an eye on my order as I wanted it in time for the holidays. On Dec. 17th, my order had not shipped so again I contacted you with not responce. I then contacted you again on Dec. 20th to check the status of my order and still no responce. On Dec.21st I received an automated email that my order was being shipped. What I did not realize is that it was sent as bulk mail, which is very slow and always the last to be processed!! My family was very disappointed when they did not receive their presents on Christmas. I did not receive my order until Dec. 31st. Again, I placed my order on Dec. 9th, and no where on your site did it say it would not be here by Christmas. The soonest date on your site that stated that needed fast shipping was by Dec 11th. Also, you are very slow in responding to my original questions on Dec 4th, and no responce to the Dec. 17th or Dec. 20th inquiry. So the 3 stars are for the lack of communication and for the slowness of the order in which it was received.

I ordered two pairs of socks, each with a photo of each of our dogs. One pair came out great, the other not so much. It's impossible to make out our dog's eyes and instead looks like a silhouette. A little disappointed.

The socks I ordered on 12/12/21 not only arrived super late, about a week AFTER Christmas, that they also arrived with our cats face printed super dark on it. I wish I got to see a proof or some sort of communication from our “professional designer” before final order was shipped. Definitely not worth the money I paid, especially because it was LATE.

I ordered these in November and received them right before Christmas. The design was the face mesh. When ordering this company could improve by sending a sample of the final design before printing on the socks. My dog is black and brown. I could barely make out her face on my socks. All and all the sock material was not impressive. The delivery window given was extremely off. I had to contact customer service and ask if my order had been forgotten.

Loved the socks but it took way to long to get them!