GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 11, 2022

Hi Shawn, Thank you so much for taking the time to write and post a review. I am so sorry it took so long for you to get the correct order. We try very hard to get all orders correct and shipped out promptly, sometime we drop the ball and that is what happened with your order. I truly apologize for this mishap. Thank you again for the review and I hope you have a great weekend! Betsy The PupSocks Team

Response from GoPupSocksMar 11, 2022

Hi Cyndi, I am so sorry that the custom PupSock you received have a dark image of the adorable pup. I am going to have someone from our resolution department reach out to you and see if we can provided you a solution. Please be on the lookout for that email. Thank you for the review!

Response from GoPupSocksMar 11, 2022

Hi Sebastian, I am so sorry you never received the custom PupSocks or had anyone reach out to you. I will have someone from our resolution team reach out to you and see if we can provide a solution for you. Please be on the lookout for an email. Again, I am truly sorry for the issues you are having. Betsy The PupSocks Team

Response from GoPupSocksMar 10, 2022

Hi Teddi, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. With dark animals, we advise sending a picture that was taken in great lighting. After looking into our system, we could not find any contact attempts. With that said, please email our support team directly at [email protected] so we can rectify your order issue. We look forward to hearing from you. Best Regards, The PupSocks Team 🐾

Response from GoPupSocksMar 10, 2022

Hi Jorge, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. Unfortunately, transit mishaps are out of our control. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Kind Regards, The PupSocks Team 🐾

Response from GoPupSocksMar 10, 2022

Hi Archie, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Kind Regards, The PupSocks Team 🐾

Response from GoPupSocksMar 7, 2022

Hi Keith, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into your order, it looks like we reached out via email to provide a solution in Jan. Please email us directly at [email protected] to confirm your order issue has been rectified to your satisfaction. We appreciate your business and patience at this time. Best Regards, The PupSocks Team 🐾

Response from GoPupSocksMar 7, 2022

Hi Allen, Thank you for taking the time to write a review! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. While looking into your order, it looks like we reached out with a solution via email. Please email us directly at [email protected] to confirm your order issue has been rectified to your satisfaction. We appreciate your business and patience at this time. Best Regards, The PupSocks Team 🐾