customer in W.
Waiting times are much longer than posted...
I ordered socks as a Christmas gift for a family member. I have yet to receive them and it has been 6 weeks. The nice thing that PupSocks did was provide me with a mock image of the socks to give this person. But, when checking on tracking and shipping there is no sign of the socks to be delivered. It just says “processed”. This was unfortunate because when I checked out over a month ago it said 15 business days for delivery. This is likely due to the pandemic but even then know that it could be months before your order will arrive. Still waiting 6 weeks later, with no sign of shipment 😔
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna


