GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 20, 2021

We are very excited to see that the photo on the socks came out great. We try our best to use the perfect material to sublimate the photo our customers give us. It does sadden us to see that the socks were not what you expected. We greatly appreciate your feedback because it helps our growing company improve our products. Thank you for shopping with us and we appreciate your business. For questions and concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Debbie, We sincerely apologize for the delayed response, we do respond to an overload of Emails every day and respond to them accordingly from previous dates, up until the minute. I looked back into the system to see if we assisted you in regards to your order and it seems that we did provide you with an update. I am sorry for the experience you went through with us. We try our best to attend to our valued customers the best way possible. If you have any questions, please email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hi there Jill, We apologize for the delay on your order and for the inconvenience it may have caused you. We try our absolute best to deliver at a timely manner. Many things are completely far from our control, the pandemic did impact greatly on shipping and many e-commerce businesses. Also, it being the busiest time of the year, the time frame was extended more than we really anticipated. We appreciate your business, Jill, and hope you have a better experience the next time you shop with us. If you have any questions or concerns, please email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Caden, We are sorry to see that the custom socks are not what you expected. We try to make our socks with the intention of them being novelty items but at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 20, 2021

Hi there Caryn, We are so saddened to see that the custom mask was too small. We provide a one size fits all with the adjusters so all of our customers can wear them. We will definitely consider your feedback, Caryn! Our customer's review help our growing business to improve our custom products and services. Thank you for shopping with us and we appreciate your business. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hi there Janet, Our puppy little tails are wagging of excitement to see that the photo on the custom socks came out great, however, our puppy little hearts are broken to see that the custom socks were not what you expected. We apologize for the uncomfortable feeling they gave you. We try to use the perfect material to make the perfect sublimation on the socks. We greatly appreciate your review, Janet, we will definitely take it into consideration so we can improve our custom products. If you have any questions or concerns, we are more than happy to assist you at, just email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Rob, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Emily, We are excited to see that the photo came out great on your custom socks, Emily, but we are a sad to see that the material of the custom product didn't meet your expectations. We try our best to use the perfect material to sublimate the photos our customers send us. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We hate to see you leave us like this :( We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]