GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 2,153 reviews with 2 stars · Clear filters

Ceasar M.
Jan 3, 2021
Not a smart buy
The socks were a cool concept, but the material was crap and they came too tight. The picture was the only thing right about them. I wouldn't waste your money on it.
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
Ashley T.
Jan 3, 2021
I got someone else’s dog
I got someone else’s dog
Response from GoPupSocksFeb 10, 2021
Thank you for your feedback! Im sorry your order was wrong. We strive to provide our customers with great products and the best service possible. I can see that you have been in contact with one of our representatives and we are looking forward to receiving your reply. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel
Jonathan
Jan 3, 2021
Cute, but not wearable
While these are cute with our dogs faces on them, they are not wearable. They are not shaped to fit human feet like any other socks bought in the United States. They are shaped to store a tube of tennis balls. Yes, they are cute. But no, will never wear them unfortunately.
Response from GoPupSocksFeb 10, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
customer
Jan 3, 2021
The socks look absolutely adorable but…
The socks look absolutely adorable but They are not wearable!!! The fabric is awful and they do not fit like any socks I have ever worn!! They barely go over the foot. So great look but they are only ornamental and cannot be worn to show off how cute they are!!!
Response from GoPupSocksFeb 8, 2021
We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel
customer
Jan 3, 2021
Poor communication and lengthy shipping times
I ordered our socks in mid November and only just received them a few days ago (early January.) I know the postal service has been very unpredictable this season and so I reached out three times to the organization to check in and never once received a reply back. I honestly had decided my money had been stolen and I wouldn’t receive the socks. I went ahead and purchased a different gift for my friend for Christmas. While I’m glad to receive the product and am excited for my friend to receive it I’m disappointed in how this was handled. Even if the socks had arrived this late, I would have given a higher score IF the company had reached out to me in response to one of my inquiries OR messaged in general to give me a heads up on shipping delays. Hopefully this can be a learning experience for the company as a whole.
Response from GoPupSocksFeb 9, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
BikeFlight
Jan 3, 2021
The printing is cute but the socks are…
The printing is cute but the socks are basically unwearable. They're structured more to be easily printed on rather than being structured like normal socks to conform to a foot. So the fabric bunches up on the top of the ankle and stretches awkwardly across the heel. My kids essentially said "cute socks dad but I could never wear these."
Response from GoPupSocksSep 7, 2021
Hi Christopher, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team Shae 🐶
customer
Jan 3, 2021
Product not received
Product not received, even though order was placed in November. No refund given. Just told to wait for it to show when it does.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna
Kristy R.
Jan 3, 2021
Customer service reps needed.
I ordered two pair of socks. One came as ordered but the other pair was incorrect. It was a dog when i ordered people faces. I’ve sent several emails and gotten no response. Well, I have gotten a response but its been a statement saying they have received so many emails and they would get back to me ASAP. Still waiting....
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Not a smart buy

I got someone else’s dog

Cute, but not wearable

The socks look absolutely adorable but…

Poor communication and lengthy shipping times

The printing is cute but the socks are…

Product not received

Customer service reps needed.

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Not a smart buy

I got someone else’s dog

Cute, but not wearable

The socks look absolutely adorable but…

Poor communication and lengthy shipping times

The printing is cute but the socks are…

Product not received

Customer service reps needed.