GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 20, 2021

Hello there Shannon, We are so excited to see that you didn't regret shopping with us, Shannon, and it makes us happy to know that you liked how the photo came out on your custom socks! I'm sure your boyfriend loved them coming from you! Trust me, Shannon, we take your feedback seriously and we use our customer's reviews to improve our growing company. Thank you for your business! If you have any questions or concerns, email us directly at [email protected]

Response from GoPupSocksSep 20, 2021

Hello, We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 20, 2021

Hi there Robert, I do want to sincerely apologize for the delay on your delivery, Mr. Rob! I did check the system to see if we took care of this issue and it seems that we wanted to follow up with you regarding your order and did not receive any email correspondence. I understand your frustration and I would too. You are absolutely right when you mentioned that the customers are the heart of the company and we apologize for for the delayed responses and making you wait, but, we do try our absolute best to reply to high volume of emails that we receive on the daily bases and we respond to them accordingly from the previous dates, up until now. We really hope you give us a second chance, Mr. Rob, and have a better experience the next time you consider shopping with us. Your feedback helps our growing company improve our services so we appreciate you for that. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hi there, We apologize for the experience you had to go through and for the inconvenience it may have caused. During this time of year, plus the COVID-related delays, always extends the time frame more than we really anticipate. I know your order is very important to you. Also, it saddens us to see that the quality was not what you expected. We try our best to use the perfect material to sublimate the photo our customers sends us. We do appreciate your feedback, it helps our growing company improve on our products and services. For questions and concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Kinita, We are very sorry that we delivered the wrong dog to you! It is always our intentions to give our customer exactly what they ask for. I did check back in the system to see if we resolved this issue and I'm really happy to see that we gladly do a replacement for you with the correct dog. We really hope you give us a second chance and have a way better experience the second time. Please, Kinita, if you have any questions or concerns, email us at [email protected] and our service agents will be more than happy to assist you!

Response from GoPupSocksSep 20, 2021

Hello there, We are saddened to see that the material of the custom product didn't meet your expectations. We try to make the perfect memorable gift for our customers. Our company strives to always find and use the perfect materials when crafting our custom socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there, We apologize for the inconvenience the delay may have caused. We try our absolute best to reply to the overload of email that we receive daily. We do respond to each and every one of them accordingly from the previous dates, up until the minute. Our goal is to leave no question un answered and to resolve whatever issue our customers have. We do appreciate the time you took to give us a review because we do take it into consideration and improve our growing company. We appreciate your business and if you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

We are so sorry to see that the custom socks were not comfortable. We try our best is use the perfect material to sublimate the photo of our customer's furry friends onto the custom made socks. We highly value and appreciate your feedback because it helps our growing company improve on our products. We appreciate your business! If you have any questions or concerns, email us at [email protected]