GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 21, 2021

Hello there Shannon, We are terribly sorry for not giving you that service of wrapping your gift. I know it was meant for a gift and our company apologizes for dropping the ball on your special order. I looked back into the system to see if we did not leave anything unattended and it seems that we have met your demands on the refund. We also apologize for the delay, it's always our intentions to provide the best service and deliver at a timely manner. We do receive high volume of emails on the daily basis and our service agents try their absolute best not to leave any emails unanswered. We reply accordingly from the previous dates, up until now. We truly hope you consider us in the future and have a better experience the next time you shop with us. We greatly appreciate your feedback and our company will take it into account to improve. For any questions or concerns, email us directly at [email protected]

Response from GoPupSocksSep 21, 2021

Hello there David, We are excited to see that your wife was happy with her special and memorable gift you gave her. I'm sure it means a lot for her. However, we are very sorry for the inconvenience the delay may have caused. It's unfortunate that it was until after Christmas but due to COVID-related delays and it being the busiest time of the year, the time frame was extended a lot more than we anticipated. I do hope you consider us in the future and have a much better experience the next time you shop with us. For questions and concerns, email us at [email protected]

Response from GoPupSocksSep 21, 2021

We sincerely apologize for the delay on the arrival of your order. I'm sure it was frustrating for you as it would be for me too. Our designers team try their best to use the perfect material for the sublimation portion of the process. We will take your feedback into account and we appreciate the time you took for your opinion. It does help our growing company to improve on our services and products. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

We are so sorry to see that you the custom mask did not meet your expectations. We try our absolute best to use the perfect material and it was our intentions for the masks to be one size fits all. We will greatly take your feedback into account and use it to help our growing company improve our custom products. We greatly appreciate your business and if you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

It is so unfortunate to see that the masks were too small. We made our masks to be one size fits all. We will greatly take your feedback into consideration and use it to help our growing company improve on our products and services. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

We are sad to see that the custom socks did not meet your expectations. We try to look for the best material to sublimate the best photo. We will take your review into great consideration and use it to improve our growing company. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 20, 2021

Hello there Andrea, We are excited to see that photo came out great on your custom socks but we are saddened to see that the material and the size of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Andrea, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 20, 2021

We are absolutely excited to see that you loved the blanket! We try to make custom products that are special and memorable gifts. It does sadden us to see that the mask did not come the way you expected. It is suppose to be one size fits all. We will take your feedback into account and use it to help our growing company improve our products and services. We greatly appreciate, respect, and value your business! If you have any questions or concerns, please email us at [email protected]