GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 20, 2021

We are super duper excited to see that you loved your socks and this really encourages us all as a team. We do want to apologize for the delay and for the inconvenience it may have caused you. Shipping gets really backed up due to COVID-related delays and it being the busiest time of year. We hope we ship it to you faster the next time you shop with us and we really appreciate your feedback. Our customer's reviews help our growing company improve on our products and services. We appreciate you shopping with us! If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 21, 2021

Hello there Elizabeth, We are very excited to see that your custom made blankets came out the way you had hoped for. It truly warms our hearts when our valued customers love the products they ordered. However, it saddens us for the terrible delivery time for the arrival. I'm sure it was very upsetting for you as it would have been for me too. For the trouble, I would love to give you a 20%OFF for your next purchase with us. Just use the coupon code TRUST20 on your way to check out. We take your feedback very seriously and we use it to help our growing company improve in all aspects. If you have any questions or concerns, send us an email at [email protected]

Response from GoPupSocksSep 21, 2021

Hello there We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 21, 2021

It saddens us to know that the images on the custom socks did not come out the way you had expected. Our designers team sublimate the image on the socks exactly the way they see it on the photo that was given to them. We do provide some tips on the our website on what makes the perfect photo under our FAQs. We truly hope you consider us in the future and have a much better experience the next time by providing us with a clearer photo. Please feel free to email us if you have any questions or concerns at [email protected]

Response from GoPupSocksSep 21, 2021

It excites us to know that your recipient loved them, it really inspires us as a company to know that we make our customers happy. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 21, 2021

Hello there, We are happy to know that you really like our concept of making our custom product and we do it for a good cause. It is unfortunate that the quality of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 21, 2021

Hello there Jay, We greatly appreciate your feedback! We are excited to see that you are happy with your custom socks. We try to make something special for our customers and for them to have a memorable gift. I do want to mention, Jay, that we do have live people here at the company attending our valued customers via email. In some occasions, like the weekends when nobody is on the clock, we do have automated emails responding to our customers letting them know that we will get to them ASAP. Please know that we truly value and appreciate your business with us and hope you shop with us next time. For questions and concerns, email us at [email protected]

Response from GoPupSocksSep 21, 2021

Hello there, We are happy to see that the image came out great! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]