GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 8, 2021

Hi Ted, Thanks for placing an order with us. We are happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. And again Ted thank you for your order and your feedback! Have a awesome day! Thank you. The Pupsocks Team Betsy

Response from GoPupSocksSep 8, 2021

Hi Craig, Thanks for placing an order with us. I am sorry you received the wrong image on the socks. I am happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. And again Craig, I do apologize for the misstep and hope you would considering ordering again. The PupSocks Team Betsy 🐾🐾

Response from GoPupSocksSep 8, 2021

Hi Misty, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. I am so sorry that the socks did not meet your specifications. Please feel free to email us directly if you have any additional concerns at [email protected]. And again Misty, thank you for your order and your feedback! Have a wonderful day! Kind Regards, The PupSocks Team Betsy

Response from GoPupSocksSep 8, 2021

Hi Carrie, Thank you for your feedback. I apologize that the socks were not to your satisfaction. It is never our intention to deliver a substandard product. Upon further research, a resolution was provided. Because we are customer-focused, I would love for you to please give us a 2nd chance to "pup-your-socks off". Please visit Gopupsocks.com and use Trust20 on any other of our custom-made products! We want and appreciate your business! And again Carrie I do apologize for the inconvenience that this may have caused. Have a wonderful day! The Pupsocks Team Betsy 🐶🐾

Response from GoPupSocksSep 8, 2021

Hi Dave, Thanks for your review via Trustpilot. We want to send our sincerest apologies for the inconvenience you faced during this past holiday season. Our mission is to provide excellent service and we are disappointed to know that your experience was not a good one. That said, we would like to inform you that our customer service department is under new management and we have done the internal work to prepare us shall we run into unfortunate events like this in the future. We hope that we can make a better impression on you as we continue to grow as a small company. With that, we do offer a ton of other cool products and we would love for you to give them a try. Please accept our offer for a special discount at checkout toward your next purchase Trust20. We look forward to servicing you! The Pupsocks Team Betsy 🦜

Response from GoPupSocksSep 8, 2021

Hi Samara, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Again Samara thank you for your order and I hope you have a wonderful day! Kind Regards, The PupSocks Team Betsy 😽

Response from GoPupSocksSep 8, 2021

Hi Allan, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. And again Allan thank you for your feedback and your order. Kind Regards, The PupSocks Team Betsy 🐾

Response from GoPupSocksSep 8, 2021

Hi Dana, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Thank you again for your order and I hope you have a wonderful day! Kind Regards, The PupSocks Team Betsy 🌻