GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 8, 2021

Hi Patricia, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 8, 2021

Hi Sandra, Thank you for taking the time to write a review! We do apologize for the COVID-related delay in your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. After looking into our system, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 8, 2021

Hi There, Thank you for taking the time to write a review! We do apologize for the COVID-related delay in your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. We make our socks with the intention of them being novelty items but they can be worn. After looking into our system, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Best Regards, The PupSocks Team Shae🐩

Response from GoPupSocksSep 8, 2021

Hi there, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 8, 2021

Hi Laura, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into your order, I'm thrilled to see we came to a solution via email. Please email us directly if you have any questions or concerns at [email protected]. We appreciate your business and patience. Kind Regards, The PupSocks Team Shae 🐶

Response from GoPupSocksSep 8, 2021

Hi Kayc, Thanks for your feedback! We are deeply saddened that these issues occurred. Due to COVID shipping guidelines, your delivery expectation window was severely altered. I would also like to apologize for the poor correspondence on our end. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified. We appreciate your patience! Best Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 8, 2021

Hi Kira, Thank you so much for your feedback!I am so thrilled that the pictures came out perfect on your socks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn, Also I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Kind Regards, The PupSocks Team Betsy 🐾🐾