GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 9, 2021

Hello there Jesse We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 9, 2021

Hi Michele, Thank you for contacting us! We are thrilled to be able to crop and print your photo for you. While we do crop your photo to feature a face (unless specified otherwise), we do not edit any of the features of your dog, cat, or person including editing out the red-eye, adding ears, or removing objects obstructing the view of your subject's face, etc. We do enhance your photo to ensure that darker images are brighter and sharper, but we do not want to take away or add anything to your already perfect photo. I hope this helps! If you have any additional questions or concerns, please respond directly to this email thread and I’ll be happy to help. Also I am terribly sorry for the delay with receiving your previous order due to an unforeseen transit issue. Thank you for your order and your feedback. T hank you! The Pupsocks Team Betsy🐾

Response from GoPupSocksSep 9, 2021

Hi Janice, Thank you so much for your feedback! I am so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. I am sorry they did not meet your expectations on the sizing. Please email us directly at [email protected] if you have any other questions. And again Janice, thank you for your feedback and have an excellent day!!!! The PupSocks Team Betsy 🐾🐾

Response from GoPupSocksSep 9, 2021

Hi Josh, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. I understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you again for your order and feedback. Have a great day!!!! The PupSocks Team Betsy

Response from GoPupSocksSep 9, 2021

Hi Bob, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. I also see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. Because we are customer-focused, I would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! The PupSocks Team Betsy

Response from GoPupSocksSep 8, 2021

Hello there Kyle We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this lets us know what we need to improve on. Believe me, Kyle, our main focus is to make our customers happy and for them to have a memorable gift. We do value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 8, 2021

Hello there Michele We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. For this trouble, I want to offer you a 15%OFF on your next purchase with us. Just use the discount code: KEEPITAWESOME15 on your way to check out. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 8, 2021

Hello there Kristin We are saddened to see that the quality of the custom product you ordered didn't meet your expectations, Kristin. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this helps us improve our products and services. Believe me, Kristin, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business!!! If you have any questions or concerns, please contact our experts at [email protected]