GoPupSocksReviews of gopupsocks.com

They delivered socks with the wrong dog face on them and I emailed haven’t received an email back has been 4 days

I am so unhappy with my experience with this company. When ordering I couldn’t select expedited shipping so it came after Christmas. When I received my blankets the picture on it was horrible. My dog was really dark so it just looks like a burnt pancake. You can’t even make out her features. It would have been nice if someone had contacted me to let me know the picture wasn’t going to work well. I could’ve submitted a different one or adjusted the contrast on the picture. When I tried contacting you to resolve the issue all my email bounced back to me. At this point I’d rather have all my money refunded and go with a more reputable company. Now I get an email for a review. I wish I had researched you more before getting my hopes up over what should’ve been a beautiful gift to my daughter as a memorial for our dog that passed in June. For some people this is ok because it’s a funny gift for pets still in the present. For others this is used as a memorial for lost loved pets and that is the most disheartening of all and broke my heart to not have what I expected. I would give zero stars if possible.

I ordered on Dec 10. Received an email saying to expect my socks in 8-10 days. Received an email on Dec 21st my order shipped. Never received my socks, tracking says " shipment ready for usps" . Emailed customer service through gmail, through their website and sent message on Facebook and never received a response. This is a complete scam!

I ordered 5 masks and one pair of socks for Christmas presents on Nov. 26th. My credit card was charged for the entire order and I received the 5 masks on Dec. 17th. I emailed the next day Dec. 18 saying the order was missing the socks and still have not received any reply from the company, other than a bounce back that it would take them 3 days to get back to me. It's now been over 2 weeks and they haven't replied. The tracking number is no good any more as it shows that the order was delivered and I didn't receive a separate tracking number for the socks. I would advise all to stay away from this company as they are either inefficient or crooks.

I ordered 8 pairs of socks for Christmas gifts in late November and did not receive them until December 31, long after everyone left from the holidays. I reached out to the customer service department twice and didn't receive a response until after Christmas. I couldn't even tell which socks were for who when they arrived because all of the cats looked the same, poor printing. Will never order from them again.

I ordered socks with my dog on them but received socks with somebody else’s cats on them. I emailed the company, messaged them on Facebook, and submitted a form through their website. Everything says they’ll respond within 24-72 hours but it’s been over a week and I haven’t heard back from them in any way. So they messed up my order and I can’t even get a hold of anybody to fix it. Horrible company and non existent customer service (they don’t even have a phone number to call).

Product arrived 10 days late. Company ignored 5 emails. Poor business and their blankets are low quality. Save your money.

Order was placed on Dec 6 in time for Christmas delivery. I emailed twice with no response. Socks finally arrived on Dec 31st too. Will not order from here again.