GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 20, 2021

Hi Ayla, Thanks for your feedback! We are so thrilled your picture came out perfect on your socks. We make our socks with the intention of them being novelty items but they can be worn. I would love for you to give us another try in the future. Visit us at Gopupsocks.com to shop more custom-made products and use coupon code Trust20 for a special discount at checkout. We appreciate your business and patience! Best Regards, The PupSocks Team

Response from GoPupSocksSep 20, 2021

Hi Aaron, Thanks for your feedback! I am very sorry to hear that the overall quality of the socks are not at all to your liking. We make our socks with the intention of them being novelty items but they can be worn. I noticed we didn't crop the images you provided but instead used the image as is to create your pink PupSocks. We a constantly improving as a company, and we appreciate your honest feedback and patience. With that said, I would love for you to give us another try in the future. Visit us at Gopupsocks.com to shop more custom-made products and use coupon code Trust20 for a special discount at checkout. We appreciate your business! Best Regards, The PupSocks Team

Response from GoPupSocksSep 20, 2021

Hi Dawn, Thank you so much for your feedback! We are so thrilled your dogs' pictures came out perfect on your socks. I see you weren't satisfied with the overall quality of our socks and for that, I apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 20, 2021

Hi Chris, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 20, 2021

Hi John, Thanks for your feedback! We are terribly sorry your picture didn't come out as expected. You actually followed all our instructions as advised in our FAQs. I'm sorry your pup still showed up pretty dark on your socks. That's the tricky part about having a darker pet. Overall I am pleased to hear you still liked your socks. Thanks for your feedback! Please email us directly at [email protected] if you have any additional concerns. We value your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 20, 2021

Hi Mary, Thank you for your feedback! I am happy to see you liked the print on your socks! I see you weren't satisfied with the size of your socks and for that, I apologize. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. Currently, we only offer one size for youths (1-5) which was the size you selected. We strive for top-notch quality and hate that we dropped the ball with your special order. We appreciate your feedback in order to make the sizing changes in the future. If you have any additional feedback please email us directly at [email protected]. We want and appreciate your business! Kind Regards, The PupSocks Team Shae

Response from GoPupSocksSep 20, 2021

Hi Josh, Thanks for your feedback! We really wish we had the capability to send everyone proof before we actually create your custom order, but that would seriously delay our production process. We appreciate your feedback in order to improve as a company. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 20, 2021

Hi Darlene, Thanks for your feedback! We are thrilled you loved the photo quality of your orange PupSocks. It's never our intention to send out a subpar product. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. We value your feedback and hope we can create a better experience for you in the near future. We appreciate your business! Best Regards, The PupSocks Team Shae