GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 20, 2021

Hi Bobbie, Thank you for your feedback! We are thrilled you received your socks in a timely manner and that you loved how they looked. We wish we could provide proof but that would delay our production team drastically. We take your feedback seriously in order to improve as a company. We appreciate your business and value you as a customer! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 21, 2021

Hi Kasi, Thank you for your feedback! We are so glad you loved your socks. I see you weren't too satisfied with the overall quality of our socks and for that, we apologize. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 21, 2021

Hi Shari, Thanks for the feedback! I would like to sincerely apologize for us not following your clear instruction on how to crop your cat! It's never our intention to disregard a customer's request. I am glad you did like the quality of your socks and blanket. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts in regards to quality. With that said, please look out for an email from our team. We appreciate your patience! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 21, 2021

Hi Robert, Thanks for your feedback! We are deeply saddened that these issues occurred. We handle all our packages with care, unfortunately, once the packages are in the courier's care we ensure the same practices are being followed and for that, we apologize. We wanted to ensure that your order issue has been resolved, however, we could not find any contact attempts. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified. We appreciate your patience! Kind Regards, The PupSocks Team Shae 🐾

Response from GoPupSocksSep 21, 2021

Hi Clint, We know it can be frustrating when you don't receive what you ordered in a timely manner but we really appreciate the patience you had with the company during one of our busiest seasons. COVID did play a huge role in the delay of your order. We are extremely thrilled that you did love your white PupSocks! We appreciate all your feedback in order to improve as a company. Please visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 21, 2021

Hi Jen, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! If you need any additional assistance please email us directly at [email protected]. We want and appreciate your business! Best Regards, The PupSocks Team Shae

Response from GoPupSocksSep 21, 2021

Hi Ilene, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into our system, we could not find any contact attempt, however, we'd like to reach out with a resolution at this time. That said, Please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Best Regards, The PupSocks Team Shae 🐩

Response from GoPupSocksSep 20, 2021

Hi Dominik, Thanks for the feedback! I'm glad you were pleased with the print of the socks. We make our socks with the intention of them being novelty items but they can be worn. We take your feedback seriously in order to improve as a company. We appreciate your business and value you as a customer! Best Regards, The PupSocks Team Shae