GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 22, 2021

Hello there Cheryl, We truly apologize that the photo on your custom socks didn't meet your expectations. When we sublimate the image onto the socks, we do so exactly the way it comes out on the photo our customers provide us. To inform our customers on what makes a great photo, you can go to our website and click on the FAQs. We really hope you have a better experience the next time you shop with us. For questions and concerns, email us at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there! We are very happy to see that you and your family were excited with the custom socks you ordered, but, a little sad to know that the quality of the product didn't meet your expectations. We work tirelessly to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

Wow Kathy, thank you so much for your review! We apologize for the experience you went through and will take your feedback very seriously to improve our products and services. We are excited to see that your daughter loved the custom socks. We try our absolute best to provide a special and memorable gift that everyone can enjoy. If you have any questions or concerns, please contact us via email at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there, It really excites us to see that you were satisfied with the photo that was sublimated on the custom socks. We are, however, saddened to see that the fitting of the custom socks didn't meet your expectations. We try our absolute best to always find and use the perfect materials when crafting our Socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksSep 22, 2021

Thank you for your feedback, Leslie! It's these kinds of reviews that truly help our products and services improve and it even helps our company as a whole improve. It saddens us to see that the custom product was what you expected. We greatly appreciate your business with us, Leslie! If you have any questions or concerns, email at [email protected]

Response from GoPupSocksSep 22, 2021

Hi there! We are terribly sorry for this experience you had to go though with us. I would love to help you as much as I can so please keep a look out for a follow-up message I just sent you regarding your original order. We greatly appreciate your feedback and improve our growing company because of it. Please reach out to us if you have any questions or concerns, at [email protected]

Response from GoPupSocksSep 22, 2021

Hi there Robyn! We are very happy to see that you were very excited with your custom socks and we hope that your family loved them too. My heart pumped when I saw that it was a "big hit." We are glad you think so, Robyn! We greatly appreciate your feedback and it really helps us improve on our products with what our customers have to say about them. Thank you for shopping at Pupsocks and hope to see you again. If you have any questions or concerns, email us at [email protected]

Response from GoPupSocksSep 22, 2021

Hello there Chris, It truly excites us that you were really happy with the image on your custom socks, but saddened to see that the form of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Chris, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]