GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksApr 13, 2022

Hi Layla, Thank you so much for taking the time to write and post a review. I have looked into your order and I am going to have someone from our Resolution Team get in touch with you via email. I think we can provide a resolution for you. Please be on the lookout for an email. Again, I am sorry that the custom socks did not come out the way you were anticipating. Betsy The PupSocks Team

Response from GoPupSocksApr 13, 2022

Hi there, Hi there, Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Betsy

Response from GoPupSocksApr 13, 2022

Hi there, Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Betsy

Response from GoPupSocksApr 11, 2022

Hi Taylor, Thank you for taking the time to write and post a review. I have looked into your order and I am going to have someone from our resolution department email you and see if there is something we could do for you. Please be on the lookout for the email. Again, thank you for writing and posting the review, Betsy The PupSocks Team

Response from GoPupSocksApr 1, 2022

Hi Charlotte, Thank you so much for your feedback. We are terribly sorry for the mishap with your order. Due to COVID shipping guidelines, your delivery expectation window was altered. After taking a deeper look into your order, It appears your order was lost in transit. Unfortunately, transit mishaps are out of our control. We value your business and patience. I am glad we were able to provide a solution via email. We appreciate and value your feedback in order to keep improving. Please email us directly at [email protected] if you have any additional feedback or concerns. Best Regards, The PupSocks Team 🐾

Response from GoPupSocksApr 1, 2022

Hi Joanne, Thank you for your feedback! We sincerely apologize for the lack of correspondence about your order from us and for any inconvenience, this may have caused! Upon further research, I see where we reached out via email to provide a solution. With that said, please email our support team directly at [email protected] so we can rectify your order issue. We look forward to hearing from you. Kind Regards, The PupSocks Team 🐾

Response from GoPupSocksApr 1, 2022

Hi Katie, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Kind Regards, The PupSocks Team

Response from GoPupSocksMar 29, 2022

Hi Bert, Thank you so much for taking the time to write and post a review. I have looked into the order and I am going to have a member of our Resolution Team get in touch with you via email. I am so sorry it has not been delivered to you as of yet. Please be on the lookout for the email. Betsy The PupSocks Team