George K.
Ten months ago my wife purchased an…
Ten months ago my wife purchased an $800 gift certificate at GoPlayGolf on the recommendation from Pound Ridge Golf Club that I was hoping to play. Because of a severe health issue I only now got around to calling and booking a tee time for a foursome at Pound Ridge Golf Club. When I called GoPlayGolf to arrange for payment to the course they said they couldn't do it and I had to book the tee time thru Supreme Golf to pay the course and when I went to Supreme Golf they said they couldn't pay for the tee time I booked. I asked GoPlayGolf for a refund and they said they don't give refunds. To summarize, GoPlayGolf took my wife's $800 (for which they had use of for ten months), told us they could not pay the course, passed us on to Supreme Golf who said they can't pay for my tee time and GoPlayGolf will not provide a refund. Instead of going the extra mile for a customer who in good faith paid $800 they all hid behind "that's not how our system works!" Shameful!


