Elizabeth C.
Purchase order:
Purchase order: I placed an order for the With Jesus series bundle on 1/5/25 with the order it said delivery would be 2-5 business days and it is now 1/29 and I still have now received them. I have tracked the package which says it hasn’t even shipped yet, reached out via email twice and received the same automated message and now today I called during the hours stated in their “contact Costumer Service” portion of their website and got a voice mail to leave a message.
Response from Good News Meditations KidsAug 26, 2025
Hi Elizabeth, We’re so sorry to hear about the experience you’ve had with your order. You’re absolutely right; it was unacceptable to be still waiting weeks later with no clear updates. We also apologize for the automated replies and any difficulty you may have had in reaching us. We faced serious fulfillment challenges in January, which caused unexpected delays. The good news is that these issues have since been resolved, and orders are now shipping on schedule. Please reach out to us directly at [email protected] so we can address your issue promptly if it hasn't already been resolved. We truly value your trust and want to make this right. Have a blessed day, GNM KIDS Support Team