Carlos C.
Thieves!!!!!!
Thieves! Purchased tiny gaskets for my stove top coffee maker and of course they had to charge almost $10 for domestic shipping!!! I’m so upset.
Housewares, small appliances, specialty items and parts. Located in sunny Miami, Florida.
Goodman's of Miami, FL USA - WE ARE NOT Goodmans of UK (goodmans.net) has 36 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 4 reviews with 1 star · Clear filters
Carlos C.
Thieves! Purchased tiny gaskets for my stove top coffee maker and of course they had to charge almost $10 for domestic shipping!!! I’m so upset.
customer
If I could give 0 stars for this product I would. I brought a Goodman cordless hoover which is absolutely crap it does not pick up at all just pushes the debris round the room I ended up getting my dusk pan and brush and sweeping it up. 5mins into the hoovering the handle becomes really hot too hot to hold so I have to turn it off wait for it to cool down before I can do the next room. It’s the worst hoover I have ever brought my little toy hoover I had when I was a kid picked up better than this rubbish I will never buy a goodmans hoover ever again. 😡
Response from Goodman's of Miami, FL USA - WE ARE NOT Goodmans of UKJul 7, 2024
Please remove this review. This is not about Goodman's of USA a family business. This review is about Goodman brand of the UK. They are a brand. We are not a brand, but a store in Miami, FL USA. This person is referring to a "Goodman cordless hoover", a hoover is a British term for a vacuum cleaner. We are NOT a British company nor do we sell vacuums or hoovers. We have no relationship to the Goodmans company of the UK. This customer had no contact with us and did not buy anything from us. According to Trustpilot this customer is in the UK. I'd also like to take this moment review Trustpilot. They have seen our response, they have the IP of the customer which shows they are in the UK. We have explained this customer does not have ANY transaction or contact with Goodman's of Miami, FL USA. We have explained this review is about the Goodman brand of the UK, and NOTHING to do with www.goodmans.net our Miami, FL USA family business. We have flagged this review for investigation. Their response to this inaccurate and libelous review: "it follows our guidelines". They won't remove it. Would you trust Trustpilot reviews? I wouldn't.
Dan S.
When I bought a part for 7.00, I had it shipped for 4.50. When I hit submit, the shipping changed to expedited shipping for 18.75! I immediately called them, but they were not available on weekends. So I immediately emailed them and explained the situation. Later, they emailed back and said they would fix it. They didn't. So I called them. They said they would fix it. They didn't. So I called back and the woman said she couldn't but her boss could/would. But he didn't. It's been two months. If this sounds fun to you, then this is your kind of company. Oh, and the part did not come for over a week, just to add insult to injury.
B. S.
I placed an order on 10/16/13 (time) and paid for expedited shipping. I received the order a week later (10/22/13) at approximately 7:45pm. The total for the order was $107, however $70+ were due to shipping. How could anyone call it expedited shipping when it arrives a whole week later? You had to buy the product first before they would give you any kind of shipping date (even expedited). I placed calls to customer service and they said that I would have to ship the product back at my own expense only to get a $30 credit (the cost of the product...shipping won't be refunded). Needless to say, I won't ever use this seller again and won't shop on Amazon anymore since they promote these types of companies to deceive their customers. Their customer service was a joke and the owner David didn't return any emails (was expected from that type of company). I want my full refund of $107.47