Marilyn
Amazing customer service
Amazing customer service
Response from GoodcoverMar 16, 2026
Thanks!

🌐 Website 📝 Blog 💬 Support Goodcover's mission is to build a community of members enjoying financial peace of mind at the lowest possible cost. Our first service is better Renters Insurance designed with members in mind. For too long, renters insurance has been complicated, expensive, and designed to benefit insurance companies rather than the people they're supposed to protect. Goodcover changes that with a modern, member-first approach that puts your needs at the center of everything we do. What Makes Us Different 💰 Cooperative Model & Member Dividends We've adopted a cooperative model that puts Members first. Here's our radical idea: money not needed to pay claims is returned to our Members through our Annual Member Dividend. We believe premiums are for your protection, not to fatten our profit. We pool Members' premiums, take a fixed fee, pay claims, and return the remainder directly to you. ⚡ Digital-First Experience Get a landlord-approved policy in under a minute with our instant online quote system - no email required. Our streamlined process eliminates the hassle that other insurers put you through. Adjust your coverage anytime, anywhere, instantly in your Member Dashboard. With seamless adjustments, you'll have peace of mind in real time. 🛡️ Better Coverage for Your Stuff Get worldwide protection for your belongings. Whether your laptop gets stolen in a coffee shop while on a trip or your items are damaged at home, we've got you covered. We offer Replacement Cost coverage, meaning for a covered loss we'll pay for you to buy a new, equivalent replacement - not the depreciated value that some other insurers offer. Our Services 🏠 Renters Insurance Coverage Personal Property: Worldwide coverage for your belongings Liability Protection: Protects you if you get sued for accidental property damage or bodily injury, plus covers legal defense costs Guest Medical: Coverage for medical expenses if guests are injured in your home Additional Living Expenses: Temp
Goodcover (goodcover.com) has 146 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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146 approved reviews, newest moderated first
Marilyn
Amazing customer service
Response from GoodcoverMar 16, 2026
Thanks!
Terri
Easy to deal with
Response from GoodcoverMar 16, 2026
Thanks!
Angelcustomer
Communicate with their customers in a timely manner
Response from GoodcoverMar 16, 2026
Glad you had a good experience, let us know what could be better! :)
Patricia R.
The experience was positive and seamless. From receiving the quote to choosing that fits my needs and finally purchasing my renter’s insurance. Thank you
Response from GoodcoverMar 16, 2026
Happy to help, thanks!
customer
Communication. Have not heard a word about what I need to document for you. Prices went way up and coverage went way down, along with services. Not sure why I’m still with you, rather like flushing $… probably would never see a covered penny. Prove me wrong
Response from GoodcoverMar 16, 2026
Hi there - looking at your account looks like your documentation up to date. If there's something you need or are still expecting that I'm not seeing please let us know at [email protected]!
neda M.
These people are FRAUDS. They hand you over to another company the second you have a claim. Over $21,000 of my person property is considered total loss from the disgusting contaminated water pipe burst intrusion in my unit. I am currently DISPLACED. As in moved out of my home. That was on February 11th. Today is March 11th. I have yet to receive a DIME. The assigned Adjuster (FL License: W061823) and Claims Manager (FL License: E188850) have consistently failed to conduct a thorough investigation within the 15-day statutory deadline required by the Texas Insurance Code. I MOVED OUT of the unit, put most of my stuff into a storage unit, moved into a private room, and am dealing with massive expenses and loss that GoodCover has not advocated for on my behalf. I’ve paid for 2 types of coverage that I’m entitled to through my “PREMIUM” renters policy w/ $28,000 coverage limit. They ignored loss of 200 items and offered me 6k. These people are disgusting. Specifically their adjusters The things they have done to try to manipulate me and deny the facts is immoral. No one from Goodcover has attempted to help in any way. DO NOT GET GOODCOVER or FORTEGRA
Response from GoodcoverMar 16, 2026
Hi Neda - just want to acknowledge you here and we know this conversation is ongoing and has has been escalated on the Claims side.
Alberto H.
I’m disabled with mental illness which makes it hard for to get certain things. I initially provided everything requested. My agent then proceeded to ask for more things that were impossible to get at the time. The insurance looks for any reason to back out and not insure.
Response from GoodcoverMar 10, 2026
Hi Alberto, thank you for bringing this up to our attention, we take these sorts of things very seriously and will be reviewing with your claims adjuster. Stay tuned for further updates via your email.
Jacqueline Z.
Deadly horrible, bullied,abused neglected during flood with my teenage son and my self both disabled during all winter holidays and valentines! Every person who answered your phone line has lied! 🤥
Response from GoodcoverMar 10, 2026
Hi Jacqueline, thank you for bringing this up to our attention, we take these sorts of things very seriously and will be reviewing with your claims adjuster. Stay tuned for further updates via your email.