Signe C.
Awaiting your further help to get started
Hello, as I started downloading the Mina app, I got stuck as I dont have any fitness device. I have written a mail to get help but still did not get any response. I have now ordered the device in the hope that I will get help in the meantime. There is no where on the site that really shows how to install the app and the fitness devices. The video called "How it works" is more of a personal testimonial but doesnt show any "how to do"-instructions. So far, quite disappointed, but lets see once I receive the MixFit device and hopefully get contacted by someone from you.
Response from Mixfit Inc.Jun 14, 2021
Hello Signe, We are sorry to hear you're having some trouble with the set-up of your Mixfit app. Our support team has sent you a message from your created support ticket and we are ready to help resolve this issue for you. We look forward to helping you and getting you on your way to mixing your drinks! -Mixfit Customer Care Team