Linda Woodhouse R.
SCAM/FRAUD
This company is a scam!!!!! I ordered a moon lamp and although the ad said it was only $19.99 the price jumped up when l tried to order it. It took over a month to receive and it was pitiful. I sent a picture which was supposed to be inside the moon lamp but you couldn't even see it. It was awful and so disappointing as it was a gift for a friend who had lost her 2 beloved dogs. I contacted them and they said the picture was poor quality. Hmmm so l asked why didn't you contact me to tell me this instead of making and sending me a useless moon lamp . They did not reply. They said they would do it over but l had to pay another $14.00 shipping fee and l refused to do so. I insisted that they screwed up the order and they should pay for the shipping. I did insist on a refund but they refused even though their return policy stated l could get a refund. I pointed this out and again NO REPLY. They did agree to pay for the shipping and l sent them 2 other pictures stating that they were to contact me to ensure the pictures were suitable. Again, l heard nothing back so assumed it was ok. Well now a month has gone by so l contact again and this is unbelievable. They asked me if the second picture l sent was the one l wanted to use. Seriously l was livid, it should have already been redone and sent to me and they had done NOTHING . I am so fed up with this . l will continue to speak up against this company so other people don't have to go through this. My so called $19.99 PURCHAS ENDED UP COSTING ME OVER $60.00 and l have nothing to show for it. Honestly if the ad comes up on face book or anywhere else report it and DELETE it.