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Golookup (golookup.com) has 67 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Dani D.
Don't give your credit card to this company. Their service is a scam, you can only cancel by phone. First, they let you think it's only a dollar for a report but then they charge you another 16 dollars without you even knowing. They write it very small do you don't see it. Even worse is that you don't even get your report after paying and in the access in their dashboard you can't find the report. BIG SCAM!!!
Taha H.
These filthy scammers stole over $140 from me after I cancelled my subscription, which is useless to begin with. If you want thiefs to take your money and get ZERO value in return, I recommend these scumbags.
tamer S.
I signed up for the advertised $1.00 trial. I was then immediately charged an extra $16.98 to download my search. Nowhere on the site was the download fee posted and on top of being unknowingly charged, the download did not post anywhere in my downloads or email that I provided. I’m now out $17.98 and I can’t view my search. This is a VERY shady and sneaky company
Bryson E.
I wanna sue them so bad i used my cash app card to see people information they jst scamming your shi i wanna sue💯❗️🩸
Ronnie M.
This company is a joke a 5 day trail means a 3 day trail. I was charged $68.00 for one month of service. I called to cancel an the price dropped 3 times to keep the service. You can not advertise a 5 day trail an charge them on 3 days. That is a scam! I will be going to the BBB with this. This is illegal an morally wrong.
Mai S.
DO NOT USE THIS SERVICE. THIS COMPANY ARE BREAKING THE LAW. Despite three cancellation requests, including twice filling in their online form to cancel during the trial period (the online form states someone will call, they never did) they withdrew 62e from my account and refuse to refund. This company are based in Delware, Delaware law states: 66 Del. Laws, c. 276, § 1; 70 Del. Laws, c. 186, § 1; 83 Del. Laws, c. 115, § 1; Which states: (4) With respect to a contract that automatically renews and without regard to the duration of such renewal period, fails to provide a cost-effective, timely, and easy to use mechanism for cancellation. A consumer who enters into a contract online shall be permitted to cancel the contract online. This company are in violation of this law, they refused all cancellation requests via email until I called (at great cost to myself as I am calling from Europe) then tried to hide behind their t&c which are in violation of the above law. The rep only refunded half the 62e, so I will be beginning chargeback proceedings to get the entire amount. A chargeback I will win as I have both evidence of multiple cancellation requests AND the law on my side. These people are scammers, DON'T sign up for anything during the trial period. These people are disgusting
Lusa C.
Scam! Charged $16.98 without any notification but they showed it's $1. bloody criminals.
Rob M.
The website is a nightmare to use and the chat box for customer support is worthless. Any questions that you may have cannot be resolved through chat. Their response to everything is to call the holiness. What is the point of the CS chat?
