Okan S.
Refund policy
I requested a refund a month ago, but they’re still stalling me. They keep saying it’s still in process. Their website clearly states that refunds are made within 3–14 days. Scammers!

GoLogin is a secure fingerprint browser that masks your digital identity by creating isolated browser profiles and connecting to proxies to hide your location. It simplifies managing multiple social media and e-commerce accounts, allows secure sharing of browser profiles globally, and facilitates client management without password hassles. Ideal for teams and individuals seeking enhanced online privacy and efficient collaboration.
Gologin (gologin.com) has 374 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 77 reviews with 1 star · Clear filters
Okan S.
I requested a refund a month ago, but they’re still stalling me. They keep saying it’s still in process. Their website clearly states that refunds are made within 3–14 days. Scammers!
nick J.
The service has been very disappointing, and I haven’t received any response from their support team.
nick B.
Their customer care, "E." in particular, are unprepared, careless, and even trolling, resorting to replies straight from The IT crowd. Cannot possibly recommend, when problems arise you're on your own.
Michaels eanknc K.
100% a fraudulent company, Signed up for the $49 a month basic account, after paying i still could not make profiles, i opened a ticket and someone named stepan helped me, gave me access while they were looking for my payment, i then woke upto my account being completly drained out by gologin making multiple debits of there highest payment , i yearly fee of $1194 , they then continued to debit over and over untill no money was left, what kind of proffesional company debits a yearly fee 4times in 1 min? They have been reported to my banks fraud department and cases are being opened for theft as we speak
Chamy S.
I paid $294 for GoLogin and lost access to all my browser profiles due to a bug in their latest update. Support admitted the issue but gave no solution after 4 days of back-and-forth. Even worse a friend of mine had his GoLogin profile hacked and lost over $8,000 in Facebook ad spend because of it. GoLogin didn’t take responsibility, didn’t secure the platform, and offered no support for recovering the damage. If you care about your data, security, or business operations stay far away from GoLogin. Total disaster.
Tommy
I’ve been waiting 14 weeks for my GDPR request to be processed. Companies usually comply within a week, but they’re incompetent and no longer responding to my emails and closed my live chat. I wouldn’t ever purchase from them if this is how they treat privacy.
Philip S.
Very poor, it has a lot of technical issues and hangs.
Anatoly S.
I got scammed by $5,500 today. Someone launched fake ads from my account. Since neither the Meta account or linked email address was compromised, the only way it could have happened is if someone had access to your cookies. In other words there are grounds to suggest GoLogin sold my accounts cookies. There are other people reporting the same. Stay away!
Response from GologinMay 8, 2025
Hello Anatoly, We are deeply sorry for the frustration and losses you’ve experienced, and we take your concerns very seriously. Our team has thoroughly investigated reports of account breaches, and we can confirm there is no evidence of GoLogin services being compromised or involved in selling cookies or user data. Thanks to our robust security architecture, user data remains protected unless accessed through authorized login credentials or approved methods. Regarding your claim about cookies, it’s important to clarify that cookies alone are hardly enough to access the accounts or enable unauthorized actions. Account access typically requires valid login credentials (username and password) and, where enabled, two-factor authentication. Our investigation suggests that breaches often stem from external factors, such as: - compromised third-party Facebook account suppliers - third-party two-factor authentication providers for website accounts - reused or leaked passwords from other platforms - phishing attacks or social engineering via communities If you have any further concerns or additional questions, please don’t hesitate to reach out. Thank you for your understanding, and we hope to regain your trust. Best regards, Your GoLogin Team