Gold Rental Car FL.Reviews of goldrentalcarmiami.com

Wish it's possible to rate negative stars! Normally I don't give reviews unless compelled to. Beware!!! most likely it's a scam, you will never receive your security deposit & get a response. They will treat you very bad & doesn't seem to have any morals or business ethics & as expensive as reputed ones at the airport, trust me you won't save much or it's worth the hassle. Wouldn't have bothered if I didn't need my money back. Didn't directly book with them, it was via another website but unfortunately ended at this place. The vehicles are in a very poor condition at least the one which I was rented. I'm shocked such places still exist. Sooner or later they will be done. No luck!

I wish I had read these reviews before I booked. We got scammed for extra Insurance even though I said I had already paid. They have refused to refund me and are not replying to any emails. DO not use Gold Car Mallorca.

I can only confirm the negative experiences. Picked up a rental car today and it was the worst experience I had with any rental company yet. The service was abysmal. Disinterested employees that did not support in any way. On top of that I was charged over 100% of what I already paid in advace. The employee at the counter stated that they won't hand out the car unless I pay for additional insurances. An obvious scam - so stay away from this company!

Hired a car from gold car rental. Florence for a city break. Back in May On collecting the car at the airport the assistant told us we had to pay an additional €1400.00 for insurance! To which we refused and said we would go else where as we had paid for all insurance on line to which we were told this was not valid ! This then changed as we said no to this payment and we paid €30.00 as expected. By the terms of the online booking So step one. Don’t get scammed 2. We had a parking violation in pizza. Which they sent us. Was for €20.00 and was prepared to pay it. As report to gold cars in three emails to send the fine and the website where we could pay our dues They never did. Now we have had a letter From pizza authorities stating we have to pay €130.00 ! Will appeal this for there incompetence to actually help sort the issue. Just stay away from this company It’s not worth the hassle and the scamming !

Run away! The prices you see on their website (very good, btw) are very different than the ones you'll have to pay physically, before picking up the car. At the beginning, we were told that we couldn't pay with a debit card (although the online reservation worked perfectly and we used the same card). Then the guy from the office said he'll make "an exception" and for that exception he obliged us to pay a lot of money for the insurance (this was the first time we took an insurance). Then...Seems that we received a fine in Madrid for which WE had to pay 30 EUR. Well, in the end THEY paid for us and debited us 50 EUR because they also had to fine us 20 EUR for doing their job!!!!! This is incredible. We'll never again use their services again. NEVER!