Gold PresidentsReviews of goldpresidents.com

Showered in it once and all the plating came off.

Ana, is awesome! I had a little discoloration on my necklace, she walked me through everything I needed to ensure that the lifetime warranty would take effect. Very thorough. I would definitely purchase from the again.

I have been wearing their chain for over a year now. It’s my favorite chain to wear. I broke it last week and they honor the warranty and made quick & easy for a replacement. Great customer service, especially Tinne. Thank you!

Customer service is outstanding! Great communication. Amazing products

ordered two necklaces on April 29. On May 26, I received an email that USPS was awaiting item. On June 8, I email stating that I would like a full refund for the items I purchase since there was no movement. A customer representative, John reached out to me. He stated, Hi TheAndrea, Thank you for reaching out to us! We're sorry to hear that, I just looked at the tracking number and there is no movement. I will get this to the right person to look into it and let you know what I find out." On June 10, John stated,"if this will take a week longer, we can compensate" I emailed back on June 10, stating shipping shouldn’t take that long. John ignored my email and I sent a follow up email on June 15, because there was still no movement. On June 15 John stated, "Hi TheAndrea, Sometimes, there are delays in the production due to the volume of customs that needed to be produced. On the tracking sheet, yours are done already and they are still looking for your items. We believe that these are done already. I am now asking what we can offer for the inconvenience. Rest assured you will have your items." On June 15, I requested a full refund again. John ignored that too. After 23 days of no movement on the items. On June 18, John emailed me with a tracking number, "Hi TheAndrea, The item is now in transit.” After I requested for a refund TWICE because at this point, i don’t want it. He did not want to refund me. Report to the BBB.

They are fixing my jewelry and sending it back to me like they said a lifetime guaranteed I recommend this.

I’ve been with this company for maybe 5 years I’ve had my family buy from them & they love it. Communication is amazing. They always give me great service & great products! I have a necklace with my initials, an anklet & a bracelet from them for years. My sister has the exact necklace with her initials & the same ankle & bracket from them also. Love love love you guys & if my jewelry happens to break or turn I always get my exchange. Thank you

Great product wonderful service I love it just what I wanted and asked for