GoldinReviews of goldin.com

Read the contract through, so many red flags. I’m glad I didn’t sign, or else I wouldn’t be able to criticize Goldin legally speaking. When you present them with the many issues of the contract you’re met with “but so many are international customers, and there’s never been an issue”. ‘Trust me’ bros. 2 stars for picking up the phone at least.

My first experience with this company. I won an auction with a bid of $180, but the final price ended up being $253.64. Let me break down how all the extra fees add up: Winning Price: $180 Commission: $39.60 (22% on top of the winning price) Insurance: $1.98 (1.1%) Shipping: $6.00 (3.3%) Taxes: $19.13 (10.6%) Payment Processing Fee: $6.93 (2.7%) That’s an extra $73.64 in fees, bringing the total to $253.64, which is 40.91% more than my winning bid. While the commission, is understandable, it should be built in - this business model is designed to make the consumer pay for everything. Now, consider this: if you win an item, and the fair market value is exactly what you bid and won, say $1,000, and you pay a %22 markup commission plus 18% in other fees, you’ve essentially lost 41%% on your money and investment. Why? Because now you have to wait for the item's value to go up 42% or find a buyer willing to pay a 42% markup just for you to make back 1% on your investment. It's a losing proposition. Know this, the payment processing fee of $6.93 (2.7%), is their business cost and they are passing it on to (YOU) the consumer, allowing them to avoid paying for credit card processing. Essentially, they make the customer pay for their own credit card fees! If you bought an item for $10,000, you'd end up paying around $410 just for the processing fee alone—something the company should absorb, but instead, they pass it on to you. This business model is the definition of making the consumer cover all costs. If you plan to bid and win, be aware that you’ll likely pay approximately 40.91% more than your winning bid.

I've been purchasing from Goldin for years with generally average excitement, but the last few experiences have left me in dismay. Most recently, I emailed them well in advance that I would be late paying for my auction winnings in full. My error in managing cash flow, but I offered to pay them 50% immediately, and the rest the following week. They stated ok, but never charged my card, and instead charged me an annualized rate of 122% interest for a payment that came in 9 days late. Apparently this is their "standard". Following that, my cards did not arrive for 6 weeks following my payment date, and when they did arrive, they were packaged as if a monkey threw some paper in a box along with my cards. In emailing them a complaint, they stated nothing more than "sorry" as they could not determine if the cards were damaged. It is tough to say, but when a stack of 50+ raw cards are stuffed into a vanilla envelope with no protection and thrown into a box, good chance some corners did not survive. I was offered absolutely nothing in return, and barely even an apology. Goldin has absolutely no customer service and simply don't seem to care.

The company's a mess, overworks and underpays its employees, assigns nearly impossible deadlines, and expects you to suck it up and take it even if it means sacrificing all your free time and mental health. Yeah, you'll learn a lot but it's disorganized and chaotic, and the hours are beyond long. Overall a highly stressful work environment in which employees don't feel valued/respected by leadership.