Golden Standard BuybacksReviews of goldenstandardbuybacks.com

I would not recommend Golden Standard Buybacks based on my experience. I sent them my phone in February 2026 with an agreed payout of approximately $700. As of today, I still have not been paid. I’ve reached out multiple times by email, but they rarely respond. The only communication I’ve consistently received has been automated holiday emails saying they’ll respond once they’re back in the office, yet they never follow up. After waiting for months without payment or meaningful communication, I filed a complaint with the Texas Attorney General’s Office and will continue to pursue the matter until it is resolved. If you’re considering doing business with this company, I encourage you to research recent customer experiences and proceed with caution

This company is complete fraud. They take your phone and don't pay for it. There is no way to talk to a real person. They are not registered with BBB and even are not a registered company at all. Stay away.

Terrible customer service. Still waiting for my money. I keep getting the same response “I will escalate your email to upper management “. What a joke! Run don’t walk from this company. Still waiting for my money. I asked for my phone to be returned. Have heard nothing.

Very sad, I started my selling process on March 9, 2026. I got a status order I got an update March 19, 2026 that the phone had been received. I called three or four times. That’s a joke. Left numerous messages never to be returned. Then I started to email March 30/April 7/April 14th. Got a response telling me there was a death in the office. Wow sounds like sharing a little too much information. Or buying an another brief stay with a lie. Then I received another email saying that this was Jacob and he would be taking care of my rest of my situation with the selling of my phone personally. Nothing back no information. Another email I sent on June 4. Then another email I sent July 14, 2026. You entered the contract with me to purchase my phone paying for the shipment of my phone and quoting a price to me. Where is the phone keep your goddamn money and send me my phone back. You are the worst type of vendor. Like many contractors no answers to any questions no answers after you make an initial contact it’s very sad that I am sitting waiting over 120 days for a function that should’ve been taken care of immediately tells me that you’re a scam a cheat and you should be removed from the web.

I want to share my experience so other people can make an informed decision before doing business with Golden Standard Buybacks. In my case, the company provided a prepaid shipping label, I shipped my phone, the package was delivered, and I never received payment. After looking online, I found other customers describing similar experiences. Based on what I found, I reported my own experience to the FBI’s Internet Crime Complaint Center (IC3). If you’ve had a similar experience, I encourage you to report your own experience as well. The more people who submit reports with supporting documentation, the easier it is for authorities to identify potential patterns and determine whether further action is warranted. FBI Internet Crime Complaint Center (IC3) and FTC ReportFraud: If you file a report, include as much evidence as possible, such as tracking information, emails, screenshots, payment agreements, and any communication with the company. No one should lose their phone and their money without accountability. If there is a pattern of misconduct, I hope the appropriate authorities investigate it thoroughly and hold those responsible accountable.

My iPhone that I am selling was delivered to there office on 07/06/26 , when you log onto there website it continuously claims I have no orders, they fail to respond to email requests for info regarding this sale , no one answers the phone number they provide,not sure if I’ll ever get paid but hopefully this helps other people a little when they are trying to sell their electronics.

Officially a scam. No intention of ever paying me for the $200+ device I sent them.

Sent phone in on April 30th, 2026. After 3 weeks of no response I called, no answer and can’t leave a message. I did a chat with Amber, she said they were backed up and would get back with me by tomorrow. That was May15th, no answers. More chats on June18th and 28th still no answers! On July 6th did another chat with Amber she said they just got back from 4th of July weekend. It’s now July 13th and still no answers.