Golden Rule TravelReviews of goldenruletravel.com

Danielle Mast is amazing! She has helped me more than once, and she is the reason I like Golden Rule Travel. I ran into a tough problem when I tore the lateral meniscus on my left knee over a month ago here in the states. I teach at a small English-speaking school in Spain, and because of the injury I had to cancel my return flight two months ago. She not only set me up with a return flight for this coming Saturday at a very good pricer, but she also made sure I will have a seat so my left leg can by next to an aisle on the plane. She even suggested that I get a wheelchair at the airports! I didn't even think about it, but my knee is still not totally healed so a wheelchair is a great idea. She knows how to serve according to the Golden Rule (Matthew 7:12).

Fast response, good options and quotes

Timely response and careful attention to our need with a medical emergency

Our group was travelling internationally over a weekend and ran into issues with multiple flight cancellations. Golden Rule's Emergency Line was very responsive and helpful in getting our group rebooked on new flights.

As always it was a great experience!

The company went from 0 to 6,000 for me. At first, I was set up with an agent who didn't respond to phone calls or emails. However, after informing the front desk, he was removed from the group department, and I was given one of the top agents of the company. I can't go into all the details of what they have done for our group for our trip, but they really bent over backwards to give us a great experience. On the way back, several things went wrong with our flights, and the director of the company worked with me over the weekend and often in the middle of the night because of the time difference to work out our issues. In the process, he felt he could have avoided a price increase, so to make up for his "mistake" (not really a mistake at all), he bought those from the team still overseas a hotel with travel points from the company. I truly cannot say enough good about Golden Rule Travel and all they've done for us. Plus the receptionist has an awesome voice.

Hans was very helpful and resourceful in finding alternatives for us dealing with a canceled flight due to weather. Very grateful for his help!

Hans is wonderful. I am so grateful to have personal assistance when things go wrong. Cannot recommend highly enough.