Gold Class LimoReviews of goldclasslimo.com

We had a very bad experience with this company. My husband ordered this limousine for my birthday, but the experience turned out to be terrible. Everyone felt sick and uncomfortable during the ride. The driver did not arrive on time and was late. The driving itself was awful—it felt like he was transporting logs, not people. The driver seemed to be in a rush, and we couldn’t even properly enjoy our time at one winery. On the way back, he was driving fast and even had a minor accident. Then we were told that we had delayed the limousine and had to pay extra. After such horrible service, they still expected a tip. I don’t know why my husband gave them one—I would have refused to pay for such service. Do not book this limousine. P.S. thank you for your replies. This service was ordered by my husband for my birthday. I just shared my experience. I am not sure about your drivers training but our experience wasn’t nice and smooth.

We booked a Hummer Limo a month in advance of our kids senior prom, the day of the prom they pulled up in an SUV limo. That is not the same thing at all and definitely a down grade. It was very disappointing and a huge let down since we booked so far in advance to make sure we got what we were paying for. Paying for a Hummer and not getting a Hummer for a once in a lifetime occasion is not acceptable.

I rented their luxury Hummer limo. Late the night before I received notification that the limo was experiencing mechanical difficulties and they would have to send an expedition limo on its place. When the limo arrived it was visible old, worn down, and uncared for. The inside was just as disappointing. The privacy window between the driver and the passengers did not work, remained down we had no privacy. The interior was cracked and falling apart with exposed screws, tv did not work. When these issues were brought up I was advised they could not honor their contracts agreement for compensation because they borrowed this limo from another company and they would lose money if they did. After several days of back and forth they refused to honor their contract agreement. Once a review was posted I then got a call stating they would honor our contract only if we would agree to remove our review and restrain from posting any comments regarding this instance. After deeper review of the company I have found other reviews with similar responses stating they have changed their review to a higher rating because the company came around and assisted them in the end. I will not be removing or changing my comment in order to receive compensation that is clearly stated in their own contract. Fraud case has been filed. Beware of this company.

This company is fraudulent . We booked a white hummer limo in January for senior prom. Midnight the night before prom we received an email stating the hummer was having issues and they were sending an equivalent ford expedition limo. They did not offer a choice or any kind of refund but promised it would be the same premium service. I informed them I was not happy. The limo that arrived was an embarrassment. It was yellowing on the top, dirty, the inside wood was cracked, the privacy window did not work. The tinted window was fading. Their contract states they need to offer a full refund if a replacement is not agreed upon. This was in San Antonio Texas. They did not offer us a chance or any other replacement. In fact I don't think they even have a white hummer. We are seeking a full refund. You use them at your own risk!!!

I did not get what I paid for. I ordered a 25 passenger party bus and the morning of my event I received a text saying they are upgrading the party bus to a 30 passenger bus complimentary. I called to verify that I would be getting the same look and style inside out and I was assured that I would. That was not the case. The bus looked like it came straight from a junk yard, faded paint, dingy, dirty, and very ugly. Ceiling light did not work. If was a mess. I messaged them and have not gotten any resolution or compensation. I would never recommend them and will be blasting them all over social media. That party bus was unacceptable.

We booked a 15 passenger bus for our daughter’s 12th birthday. The party was Aug 17th in north Texas. The day of the party it was 107 outside and they sent a 24 passenger bus that had no AC. We immediately asked the driver about the ac before leaving for the party and was told it kicks on once we are on the highway. It takes 20 mins to get onto the highway so we went ahead and left. Within the first 5 miles, the driver ran a red light and we were almost T Boned. After getting on the highway, the air stopped blowing at all! We had 3 adults and 8 children on the bus - it was miserable! The driver then took a wrong exit and made us late to our party reservation. We had one girl getting dizzy and almost passed out from the heat. The driver apologized and said when he first picked up the bus, he called the company saying he couldn’t take it because it wasn’t running correctly but they said take it anyway. As soon as we were home we emailed the company with our experience. After 3 days had passed, we had not heard anything so we emailed again. A representative called me today saying that since we didn’t text message the day of, they can only offer $100 refund and 20% off our next booking. I let it known that we would not be booking in the future after the experience we had and the lack of customer service. We paid $1000 for what we hoped would be a great experience and instead turned into a harmful experience. We asked for $250 back but since we didn’t text on the day of they refuse. Remind you, we did email the same day! Even if we had text the day of, they couldn’t have sent another bus in time and according to the driver there were no other options.