Євгеній М.
Disgraceful service — Goldbet holding my double deposit for 18 days!
Avoid Goldbet casino! On May 6, 2026, due to a glitch on their payment page, I was double-charged for my deposit (Deposit ID: F_279a6f5271e54c9e84d5b50da2af55b9). I immediately sent them both official PDF bank receipts. For over two weeks, their support agents Sophia and Olga did nothing but send automated bot replies. On May 21, the Head of Support, Anna, stepped in and officially promised to solve the issue within 24 hours. They broke their own promise! Right after the deadline expired, agent Sophia sent me a marketing template promoting their slots instead of returning my money. This is a complete scam and unlawful retention of player funds. I have already filed a formal complaint on AskGamblers and initiated a chargeback with my bank. Do not trust their "fair play" badges, they are keeping my money!



