Gold Alliance Reviews | Read Customer Reviews of goldalliance.com

Gold Alliance Reviews | Read Customer Reviews of goldalliance.com

Gold Alliance reviews

73 approved reviews, newest moderated first

Beverly
Jan 31, 2024
It was a great experience talking with…
It was a great experience talking with Tracy and Fred of gold Alliance they were very well informed and knew how to help me in my situation I am very happy with gold Alliance and the two people I dealt with thanks again Fred and Tracy Beverly momot
Response from Gold AllianceJan 31, 2024
Thank you so much for your review and your trust, Beverly! Sharing our knowledge and paying attention to our clients' needs are the foundation of doing good business, and we're happy to hear it's appreciated. Thank you for your business! Best regards, Peter Christensen Director of Client Education Gold Alliance
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Billy S.
Jan 13, 2024
Customer service was great
Customer service was great. They called back in a timely manner and answered all my questions throughly. Setting up payment was easy and product was delivered as scheduled. They called to confirm shipment and to verify when received. Would highly recommend talking to them about your gold/silver needs. Tracey and Fred were wonderful. Thank you all.
Response from Gold AllianceJan 15, 2024
Thank you so much for your feedback and your recommendation! I'm glad our team made the experience so easy and stress-free for you — one of our main goals is to provide that level of customer service. Don't hesitate to reach out to us if you have any further questions. Thank you for your business and trust. Best regards, Peter Christensen Director of Client Education Gold Alliance
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Sandra
Jan 12, 2024
It is important to understand what a purchase or investment is, versus the fluctuation in prices. Compare to the stock market, this is a safe harbor like the the Real Estate.
Everything, but especially the transparency. We are investing our money ( usually savings from our retirement accounts), and we want to make sure that our money is safe and productive.
Response from Gold AllianceJan 15, 2024
Thank you for your review! It's important to us that the process is transparent from start to finish since any decision involving your savings is an important decision. So I'm glad your experience reflects that. Thank you for your trust and business. Best regards, Peter Christensen Director of Client Education Gold Alliance
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Nicolle
Jan 9, 2024
My experience was great
My experience was great. I would say at least 4.5 stars. I know there is always room for improvement, but Kyle did an excellent job keeping me informed, answering my questions and making sure I could get what I wanted. I am very pleased based on the information provided and the customer service was excellent. Thank you for your help Kyle. You were awesome with a great attitude.
Response from Gold AllianceJan 9, 2024
Thank you so much for your kind words about Kyle and how helpful he was throughout the process. I'm glad you're happy with the experience and the service Kyle and the team provided. Thank you for your trust and business! Best regards, Peter Christensen Director of Client Education Gold Alliance
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Kurt
Dec 29, 2023
Happy camper
They were honest and they walked me through each step and kept me up to date on my investment will use them again
Response from Gold AllianceDec 29, 2023
Thank you for your kind words about your experience with us, and thank you for your trust and business! Best regards, Peter Christensen Director of Client Education Gold Alliance
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Ann-Renee
Dec 5, 2023
Accommodating, helpful, informative
Tracy, Fred, and Wendy, They set the gold standard for teamwork and customer service. I have a demanding schedule and they worked with me to get my purchase completed
Response from Gold AllianceDec 5, 2023
Thank you so much for you great feedback! We know how important any financial decision is, and we do our very best to support our clients throughout the process. I'm happy you found that our team delivered. Thank you for your trust and business! Best regards, Peter Christensen Director of Client Education, Gold Alliance
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Jeri J.
Oct 26, 2023
Excellent
I worked with Kevin Troy who was so patient and explained thoroughly the gold buying process. Kevin answered all my question and was super patient. The entire transaction was very secure. It was a pleasure dealing with him and I will definitely keep in touch with him.
Response from Gold AllianceOct 26, 2023
Thank you for your very kind words about Kevin and how patient and responsive he is. Thank you for your business and trust, and we look forward to working with you again. Best regards, Peter Christensen Director of Client Education Gold Alliance
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Noel
Oct 14, 2023
The precise execution of schedules…
The precise execution of schedules especially on the multi-level input's of other dedartments.... Bravo,,,,
Response from Gold AllianceOct 16, 2023
Thank you so much for your warm feedback. We appreciate and thank you for your business and trust. Best regards, Peter Christensen, Dir. of Client Education Gold Alliance
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