Lance
DO NOT BUY GIFT CARDS FROM THiRD PARTIES LIKE RAZER ON AMAZON! YOU'LL REGRET IT!
I had my Amazon account hacked on August 22, 2023. I caught it within a few hours and notified Amazon as far as I could go up the ladder. Each time the employee would refer it to the gift card department and I would hear back in 2 days Nope. Call again and spent another hour only to be told the same thing. Today, I spoke to a supervisor, if you want to call him that. Absolutely no help and a joke. They have always been very responsive in things like packages that didn't show up, etc. But this experience was different. Let me get to the point. The person who hacked my account purchased (4) $100 gift cards and immediately redeemed them by going to "resend the gift card" and get this, it asks you if you want to send it to a different email or you can even view it with everything there, codes, PIN etc. WTH! Although it went to my other email account which was the only one of the 4 showed up. I have spent hours on this and finally decided to write it off. I have never heard of Razer, I'm not a gamer and moreover I don't purchase gift cards online. I'll buy them at the store but never online. Even that is questionable these days. The end result is if you purchase a gift card on Amazon for non-amazon companies, be prepared to lose your money. I am not even close to kidding. Razer has no phone number and no way to have them check for fraud. They use the "hide behind email" tactic. You can't say they can't afford a phone line because I'm sure $400 would cover it. You can create a support ticket but nothing gives you the option about this type of incident. This is sick that someone would do this especially the online giant Amazon who has everything, but lacks in the security area. Take a look at Razer's policy. In a nutshell, NO REFUND WILL BE GIVEN! It gets even better. Now when I go to leave a review on Amazon with this experience, I get a message stating " Amazon has noticed unusual reviewing activity on this product. Due to this activity, we have limited this product to verified purchase reviews". Um, since it is listed in my previous purchases it seems I can leave a review since I paid $300 in total 3+ plus hours wasted dealing with Amazon. Amazon did this to only these 3 cards and none of my other purchases. So, I decided I am going to post this to 100's of review boards along with tabloids. If you are dependent on Amazon as we are, do what we are doing at this moment. open a separate bank account with a debit card. Set the daily spending limit to $100 or your estimated daily spending. If you need to up it for a day, call your bank and they will do this at no charge and for the period you specify. The bank will do this for you as they are aware of the gift card scams come to find out. Luckily this was on a true Visa credit card so they took it off my hands, but I am still prepared to lose the $300. Savor the flavor because this sure as hell won't happen again. Another important thing to take note for those of you who do purchase gift cards on Amazon, eBay or any other venue, make sure you check the website of the company selling through these venues and click on Terms of Use" along with their frequently asked questions. You will find there is no protection and absolutely no refunds. Another option is to get a pre-paid Visa and pay the $5 for it. Think of what I would have saved if I had this type of card. It wouldn't have happened because there would not be anough to even buy one of these cards. Oh, buy your card at Publix, Kroger or any reputable grocery store. They listen and if there is enough complaint's they will remove their gift cards from the shelf. That is the only way to stop this crap is to hit them in the pocket. Imagine if Publix or Whole Foods removed a specific company from their shelves. These companies will feel this no matter how big they are. Same with Amazon, if you go through this issue I just experienced, if it happens enough, bye, bye to that company's gift cards on the store shelves nationwide. Think about it, do you want your weekly shoppers to go to a competitor because you sold them something like this and a customer getting ticked off at you for another company's tactics. That is why I buy from larger grocery stores.



