Weight-Loss Guaranteed Results in 30 Days!Reviews of gogocharters.com

Gogo Charters team were top notch based on the charter i had with the. Called and spoke with Eric who was able setup a charter for me. Dave our driver was on time and his bus was great and had nice interior and his driving skills were absolutely incredible. Great trip

I hope no other school has to experience what we went through. I see that recently they have done this to several schools. We had 60 students sitting on a sidewalk at 5:00 AM waiting on a bus to take us on a field trip. They did not show up. We paid in advanced. They abandoned our children and broke their hearts. This is not how business is conducted. They lied about bus issues because it turns out they did not have drivers. They knew they had this problem way in advance. Please if you are a school look for a different company to use.

Booked their service and I could not ask for more from the. The team at gogo was amazing and very patient ensure all the little details and requirements from our trip were met with

Well I booked a trip using GOGO charters as our provider. I was happy with the service because I felt that the price point was great and their vehicles were clean and the driver was incredible nice and professional which I couldn’t ask for more! Highly highly recommend them 5 stars all around

I have been working with Gogo Charters for a year now and my experience so far has been fantastic. I enjoy the punctuality and and customer service that Gogo offers to its customers. If I have an issue and need immoderate attention they are typically very responsive. While booking with other companies I haven’t received the same customer quality of service. Not everyone might have the same experience and it may be that some issues are easier to resolve but I have been so pleased with them.

I booked GoGo Charters to charter our employees from multiple locations in Los Angeles to our annual employee appreciation party in Fillmore, CA about an hour and a half away. I asked for a 2pm pick up in Echo Park, a 2pm pick up in Culver City, a 4pm pick up in Echo Park and a 4pm pick up in Culver City. I also asked for return trips from Fillmore to the original destinations at both 8 and 10pm for each location at a cost of $3090. The first driver left a half hour late and the second driver 45 minutes late. When the first driver arrived I was getting calls that no busses were showing up for the 4pm trips. I called GoGo Charters and they informed me that they had booked the same drivers to pick up passengers at 2 and 4pm even though it was logistically impossible (it would take 3 hours to drive from LA to Fillmore and back on a charter bus). When I notified the drivers, they said they did not work for GoGo and that they had been outsourced and were never informed of any schedule or additional pick ups at the original locations. The drivers both stayed at the party and never returned to pick up even after a GoGo rep said they would call the drivers to 'fix the situation'. I ended up having to pay $400 to uber the rest of my employees to the event after they had been waiting nearly 2 hours for a ride. As you can imagine at this point I was struggling to figure out the return trips as Gogo Charters failed to look at a map and realize that it would be impossible for one bus to make both trips, and as guessed, they did not. Each driver only made one return trip. I sent a detailed account of my experience on 4/24 to Erika O at Gogo customer service per her request. When I received a call from Erika O later, I was surprised to hear her say that 'unfortunately there is nothing we can do for you'. She even got my account manager Joe on the phone who said I specifically asked for one driver to make both trips going on to say they have phone recordings of all conversations as proof. When I asked for proof of these conversations Erika said 'I'm sorry there is nothing else I can do for you' and hung up on me. I have filed a complaint with the Better Business Bureau.

I scheduled transportation for 117 middle school students with Gogo Charters. I sent the money, received confirmation, etc. Two weeks later - the night before the event - they contacted me and said they did not have any drivers available that were certified, and they canceled their service. It was too late to find other transport. It was clear that they overbooked. 117 disappointed middle schoolers. I wish I had the words to explain the disappointment, cost, inconvenience and paperwork they caused by canceling our event.

I called GOGO Charters for a quote on a charter bus. They were very fast at setting up the charter and sending out the quote to me. The price was exactly where my budget was. I was very happy with the experience.