Ken S.
What The Hell?
I don't get it. GoECM did the hard part - they shipped me a rebuilt TIPM (Totally Integrated Power Module) that totally resolved the problems I had with my 2012 Dodge Durango. And they charged me a $100 core charge, which was supposed to be refunded when I returned my TIPM. I did my part - returned it (with all fuses and relays still installed), tracked it, and saw delivery confirmed to GoECM. Then... nothing. They didn't do the easy part! No core charge credited to my credit card, no "the core you returned wasn't rebuildable" message, in fact no communication of any kind, for weeks. So, finally I filed a credit card dispute. And instead of answering it or explaining themselves, they just let it expire without answering, which took about 6 weeks in total. Finally, I have my core charge back about 4 months after I first ordered the TIPM. So disappointing that I could have been writing a glowing review, but instead I'm really unhappy that they tried not to give me my core charge back.