Digit InsuranceReviews of godigit.com

I took car insurance with digi tried to contact them due to some incident for claim but didn’t get any reply from their side. After two weeks we have to repair and paid the cost for it. After three weeks that they replied asking about details but we fixed it and they say they cannot move forward with claim since we repaired it before their inspection

I am very unhappy with the claim process at Digit Insurance. They keep coming back with excuses and requesting unnecessary information, which delays the claim process significantly. My policy is due for renewal in April, and I am seriously considering moving to a better option due to these ongoing issues.

Worst health insurance ever. Fraud company don’t take any policy.. Run away from fraud company.

It’s a scam, They commit so much when it comes to selling the policy, And when ur comes for claim settlement. They start showing the clauses, they have packed the policy so so well that u will fall for it, and when the situation arrives they shy off. Cause of the carrier delay I missed my connection to my onward tour, which resulted in the trip cancellation, I asked them to compensate me and my family for the trip cancellation / missed connection. But they give u dumb excuses and show the policy terms. Better take old style policy of new india / oriental. Save urself from being cheated by the Scam of go digit. Even the owners and CEO are same. We tried to reach out them with the problems and issues we faced as a consequence of the flight delay and trip cancellation. They were not at all receptive of the same. Regards Vishal Jalani

Extremely Disappointed with Go Digit's Service I rarely take the time to leave reviews, but my experience with Go Digit has been so frustrating that I feel compelled to share it. My interactions with their service have been nothing short of disastrous. First and foremost, the customer support has been abysmal. Whenever I’ve tried to get help or resolve an issue, I’ve been met with unhelpful responses and an alarming lack of urgency. My requests for assistance have either been ignored or inadequately addressed, leaving me with unresolved problems and growing frustration. Additionally, the service itself has been unreliable. I’ve encountered multiple issues, from frequent outages to inconsistent performance, which have severely impacted my experience. The promises made by Go Digit about service quality and support have not matched the reality I’ve faced. Overall, my experience has been far below expectations, and I’m incredibly dissatisfied with Go Digit’s service. I would strongly advise potential customers to think twice before committing, as my experience suggests that the company has significant shortcomings in both its service delivery and customer support.

What an Insurance Company! They should give the customers insurance for 'free' for the 0 services they provide! We purchased a Home Insurance from them. At the time of purchasing, as usual they were very prompt in responses and emails. But when a claim was made, they started weeping. They started looking for excuses not to reimburse the claim. Several emails went unanswered. The emails which they send to refuse the claim, only they understood what was written in those emails. They were behaving like the customer has purchased the policy for 'free'! It is better not to have insurance at all than having an insurance with them as both mean the same thing!

Please don't take any travel insurance from this company. Firstly, no advice is given on how to navigate. The customer service only knows to speak and write mails according to pre-prescribed guidelines like an automated machine. Even with a genuine claim of where we had to cancel our trip due to our grandmother's health condition, we submitted all the health records (which are really plenty for a 5000 rs claim) they still rejected our claim due to a small technical wording that they had inserted in their terms and conditions, that insurance coverage would only be valid for IPD and not for OPD. In fact we had proactively mentioned to the customer service since Day 1 about the technicalities of the admission and discharge of my grandmother. The customer service and the management (who trained and hired them) are so pathetic that they couldn't guide us properly and kept asking for all the medical records - 3 weeks of back and forth, only to eventually reject the claim, which they could have easily guided us about how to navigate as they had all the details required in the first call and mail itself. Never take an insurance from them guys, you will lose your money and time and energy dealing with their customer service dummies. Overall a pathetic experience with them - especially the person called Sanjay Baghel. These are the kinds of folks I can't wait to see automated away by AI - they don't deserve a job helping customers at all.