GoCanvasReviews of gocanvas.com

Unfortunately, this company has the worst. Customer experience called them Monday still cannot get a person on the phone to remedy an issue 4 days later.

Worst company to deal with. First of all, I asked if they can make a certain form with certain spec (functions) within certain period. The sales rep sent me e-mail that they can do it. During the process of making forms I have sent many e-mail, but the developer did not reply in timely manner. Also, the developer did not answer my questions directly. For example, I asked when I can see the demo version, and the developer told me "we are working on it" and did not give me the date. The worst part is that the form did not completed in time, so I asked for refund. However, the developer told me that the form is completed, so there will be no refund. I contacted the developer's manager & account manager, but the answer was the same - no refund. They told me "It is in our agreement" and not even trying to understand why I am asking the refund. No one admit that the form was incomplete. I feel like this is fraudulent & our company is going to have court case. Anybody read this review - trust me. This is the WORST COMPANY EVER to deal with.

Was blown away. They had a free service for casual users. Eliminated the free service and went from free to $1350 USD a year. Classic bait and switch!

Horrible customer service. They do not tell you when signing up that once you commit to a certain number of users that you are locked in and can't reduce so if you terminate an employee you are stuck paying for them as a user. Taking advantage of businesses and not even willing to work with them so that they can continue to get the business.

Great experience! Was able to digitize all the annoying paperwork my HVAC company normally does. Super easy!