Terry S.
I have not received my order
I have not received my order. I have tried to track the FED-EX number. It says it is on it's out for delivery with no date. I cannot get any to contact me on the status of my order.

Whether you are constantly on the GO or you’re someone with a stable routine, we want to introduce you to the power of beneficial microbes aka “Good Bacteria” to helpyou transform your life.
Gobiotix (gobiotix.com) has 552 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
Showing 28 reviews with 1 star · Clear filters
Terry S.
I have not received my order. I have tried to track the FED-EX number. It says it is on it's out for delivery with no date. I cannot get any to contact me on the status of my order.
Tarah F.
I bought Grass-fed collagen to avoid fish, but this product still contains fish even though it is advertised as only grass-fed.
JACQUELINE H.
I asked to revise my order. I was told if the order had not been processed, I could revise it; otherwise, I would have to return product for a refund and resubmit my order. Three weeks went by, no product, no refund. I finally got a response by email. My order had been canceled but they forgot to refund my money. They have good products but very poor customer service .
Response from GobiotixJul 20, 2021
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at [email protected]
Farla E.
Never received
Response from GobiotixJul 14, 2021
Hello Farla, We appologize for the delay in shipment. There is a delay for internaltional shipments, and as a result, some packages may arrive a few days later than the estimated date we gave you when we shipped your order. You may also find that tracking information is unclear or isn't updated right away. We're very sorry you are experiencing this delay. We are working directly with the carrier to minimize the impacts, but we don't want you to worry -- your order is still on its way! We appreciate your patience during this time. If you have additional questions, please let us know