GoBankReviews of gobank.com

Outrageous fees! Lack of customer value or appreciation! I used to have an Uber deit card which was great but now its to be reverted to regular sad Go bank card :( NO benefits, Closing my account today, they suck!

Wow. Do NOT sign up for these guys!! There is absolutely NO way to get in contact with them, phone is just a rude robot that tells you to go online for help but online there is absolutely nothing. Also no response from email. Was this site just made by a bunch of kids who just up and left 6 months ago?

Definetly not liking the new change been on hold for 2 hours trying to speak to a manager. Lady lied to me and said my account wouldnt be blocked now and it was. Im not getting any help no one seems to know what theyre doing. Lady was on the phone rudely having a celebration with her family in the background. Second they dont understand you nor do will you understand them. They finally closed my dispute to unblock my card. Now i must go down to the place and get my own money back thanks for nothing.

I needed to close my account because they are starting an annual fee. I was on hold for 2 hours before I got an agent. She claimed the account could not be closed until the balance is zero, even though their site says a check will be mailed. I tried reducing the account to zero but they keep giving cash back. So when I got no help with the first agent I asked to speak with a supervisor or someone who spoke better English. Back on hold for 30 minutes. Eventually I got the account closed, but it took 3 hours. Not acceptable!

Called 11/29 when I noticed that fraud charges were on card and I lost 329.08. I filled out the so called Fraud Report, sent via certified mail. Get email 11/30 from this POS of a company claiming my Driver License was expired and they would not issue another card until this was corrected. Hello!!!!! My DL expires in 2029. Guess reading is optional at this place. Cannot reach anyone for help so next step is ANOTHER case filed with FDIC and Ca Better Business Bureau. THIS COMPANY IS A JOKE!!!!! DO NOT EVER USE THIS CARD. I had to use in beginning since yet another of Uber lies told us we needed a Go Bank card. Guess Uber and Go Bank found another way to screw people over.

If I could give a 0 star, I would!! 9 times out of 10 after inputting all required info asked, it either HANGS UP immediately, Or somehow or other they don't seem to hear what I'm saying so much that have to run it out of my house outside in the middle of the street, (it's not my connection because I have full bars in and outside) STILL to no avail. They make you go through hoops to connect you're Uber go bank debit card with your account That Uber requires you to have to be able to get instant pay out after your deliveries are completed.They say (gobank) it's not them You can Link your own debit card and pay a tiny fee of 50 cents. If you are willing to pay that everytime, then DO NOT SIGN UP FOR THIS CRAP GOBANK OR GOBANK2 account. Just to get instant cash out daily for free. Go bank You're useless! It asks you below what date the incident occurred. Of course the real response is MANY TIMES and days, so did not just happen on the day below here.

Fraudulent They took my money DONT DO BUSSINES WITH THEM

To the idiot with an Indian accent who couldn't wait over the phone for me to activate my card, fu*k for Indian ass full. Poor customer service get another account folks!