GoatspinsReviews of goatspins.com

Misleading trash

This site is nothing but a joke!! I won $264 from free spins. I met ALL requirements of the coupon so I could cashout. However, I played it off and on and not all on the same day. *NOWHERE WAS THERE ANYTHING THAT SAID 1 WORD ABOUT AN EXPIRATION DATE!!* So, I redeem the amount, get a verification email, and wait. A few minutes later I received an email from them. At the top it clearly states "Withdraw Confirmed" Then it says: *Every coupon code comes with an expiration date, and it's important to ensure that you use the coupon code before it expires. In general, coupons have a standard 7-day expiration period from the date they are redeemed, unless stated differently in the terms of a specific promotion.* I contacted customer support and then was told that since the "coupon" for free spins was used and it expired after 7 days, ALL the money won was void!!!

Admittedly I am upset, but to be level and calm about it. This is the third time ive been denied payment, but not just that they dont inform you of the decision they leave you hanging until you have to g o track down why they aren't going to pay this time. Last time I was denied $1600 because I deposited money in my account and started playing but they had but some free chip money in my account. Didn't inform me of it and I had no idea it was there but denied me because I mixed funds that they mixed . Just horrible . No thought of the customer and treat you like your stealing g from them avoid at all cost please take e my advice and save the trouble. They won't pay you anything over a couple hundred that's it. Today i won 50 on a free chip they sent me then said I had played freeplay twice. Anyway. Honestly , straight up my least favorite casino I have tried ,thats my opinion.

Deposited lost got cash back lost so I used a bonus won and tried to cash out that’s when I was denied and customer service says I used 5 bonuses back to back which I did not do and customer service won’t reply to emails my deposit history is blank even though I have email from deposit accepted and verified cash out email but won’t give me my winnings

they ripped me off for $300 something bucks. I was up like $300 bucks when I cleared the playthrough balance n then all of a sudden my total jumped down to $49 dollars out of no where. they did that so they didn't have to pay me out at all.

WARNING: This company can improve by ceasing all unlawful and dishonest withholding of Daily and Weekly Cashback, retroactively reclassifying tiers to cover the unlawful withholding and avoid honoring Cashback percentages and other perks owed to and earned by depositors with real $ deposits. They settled my claim for pennies on the dollar after they withheld Daily Cashback, they closed my account after I demanded an audit of Weekly Cashback which they shorted ( and did not deny doing so) by 5-10% per cashback transaction over a 9 month period. The closure of my account was in retaliation for my complaint about their wrongful acts —which they also put in writing while mischaracterizing my complaint and failing to answer any issue. They also closed my account on a sister site prior to crediting my weekly Cashback.

Scam soon as i was about to hit the limit on the payout for the no deposit bonus the site put the game i was playing "UNDER MAINTENANCE" NEVER HAS ANY REAL SITE IVE PLAYED WITH DONE ANYTHING LIKE THIS SO I WAITED A BIT AND EVERY SLOT PLAYED SINCE DID NOTHING BUT LOSE DONT WASTE UR TIME OR MONEY ON THIS SITE

So as I type this, I am currently waiting for an email from GS, advising as to whether or not they will approve my Withdrawal request. Reading the few reviews here relating to withdrawals, I'm not liking my chances. Mind you, I was denied after my request due to GS needing verification. The usual Government Issued Photo Documentation, a non-screenshot letter verifying that I live where I say I live, as well as the fabulous selfie of me holding said Govt Issued Documentation. I emailed all the verification requirements to them within minutes of me recieving their email. So now I wait. Hoping it's worth the wait though, because I'd really like to come back to my review and give GS 5-stars with a glowing review to go with the 5bstars. Anyway fingers crossed 🤞🏽🤞🏽