GO360BOOTHReviews of go360booth.com

Response from GO360BOOTHJul 4, 2026

Dear Annie, We are truly sorry that your experience did not meet expectations. After receiving your return, we carefully reviewed the case and continued communicating with you regarding the refund. Following further discussions, we reached an agreement and processed the additional refund requested. The final refund has already been completed. We understand your frustration regarding the original shipping deductions, and we sincerely regret the misunderstanding during that process. While custom products were non-returnable as agreed before shipment, we still made additional concessions in order to resolve the matter fairly. If there is anything further we can do, our management team remains available to assist. We appreciate your feedback and will continue improving our products and customer service.

Response from GO360BOOTHMay 7, 2026

We’re sorry to hear about your frustration and apologize if the return process was not communicated clearly. That is never the experience we want our customers to have. Because this order was shipped internationally, return shipping costs and procedures can sometimes be more complicated than domestic returns. However, we are always willing to work with our customers to find a reasonable solution. Please contact us again at [email protected], and we’ll personally review your case and do our best to assist you further. Thank you for your feedback.

Response from GO360BOOTHMay 6, 2026

We’re really sorry to hear about your experience — this is definitely not the standard we aim to provide. We take product accuracy very seriously, and what you described is not something we would expect. We’d really appreciate the chance to review this and make it right for you. Regarding your previous contact with our support team, we sincerely apologize if the issue was not properly resolved — we will follow up internally to improve this. Please reach out to us directly at [email protected] with your order details (placed on April 27), and we will prioritize your case and provide a proper solution as soon as possible. Thank you for bringing this to our attention.

Response from GO360BOOTHApr 14, 2026

Hi Neal, We’re truly sorry this happened, especially for such an important event like your wedding — we understand how disappointing that must have been. It looks like there was an issue with the ink cartridge compatibility, even though the paper itself was correct. We sincerely apologize for the inconvenience this caused. Please contact us at [email protected], and we’ll make this right as quickly as possible — whether that’s sending the correct cartridge or another solution that works for you. Thank you again for bringing this to our attention.

Response from GO360BOOTHApr 30, 2025

Thanks for your review. We've refunded you as we promised. Sorry, the USA stocks are not stable in these 2 weeks, since the tax is increasing a lot. The stock goods are sold out very quickly. There may still be stock in the morning, yet it sells out in the afternoon. The one you ordered has sold out from our USA warehouse since you placed the order. The new stocks are still on the way. But we are ok to ship it from our factory warehouse to you, it will be the same price, yet it takes a few days longer on the way to you. We provide one-by-one service, in case will not influence your events, which is why our salesperson contacted you to confirm whether it is ok to ship from our factory warehouse.

Response from GO360BOOTHOct 11, 2024

Thanks for your review. We may be a little slow during the holiday time. But will be more quickly in the working days. We've had a personal service person contact you. And hopefully, we will have a very happy cooperation. Thanks.

Response from GO360BOOTHApr 24, 2024

Thanks for your review. But seems you never ordered from us. May I know what happened with your product? We provide lifelong person-to-person service. One of our salespeople will contact you and keep you updated until you receive the goods. Go360Booth.COM is a famous brand and has been in this industry for over 10 years. You can easily find us on our official website, Google, Facebook, ins, YouTube, etc. Trustpilot reviews: https://ca.trustpilot.com/review/go360booth.com Youtube Channel: https://www.youtube.com/@go360booth/featured FB page: https://www.facebook.com/go360boothstore/?show_switched_toast=0&show_invite_to_follow=0&show_switched_tooltip=0&show_podcast_settings=0&show_community_review_changes=0&show_community_rollback=0&show_follower_visibility_disclosure=0 Twitter: https://twitter.com/go360booth Ins: https://www.instagram.com/go360booth_official/ Tiktok: https://www.tiktok.com/@go360booth We can also try to help you out even though you did not order from us before. All our products are of high quality, long and lasting. What makes us different? 1. Raw Materials Supply Inspection Each part will be fully viewed and checked, we won’t use them if there are any scratches or flaws to ensure sure best quality; 2. Production Management System All new workers have to receive strict training for two weeks and only qualified members can be our formal employees. Both workers and production leaders have to bear responsibilities if there’s any product issue. 3. QC System 8 members of the QC team are very important to the group in our factory, all of them have at least 3 years of working experience and know very well every production process. We’re proud of their great professional attitude to control quality and ensure all products are great when customers get them. 4. Packaging System Considering delivery safe and space-saving, we customize inside and outside strong cartons to make it. 5. Last Inspection Before Shipping System QC teams double-check whether product specs are completely the same as order content. Welcome to order from us.