Amber J.
If I could leave less than a 1-star…
If I could leave less than a 1-star review, I would! I received this gift card at a baby shower (as a game prize). I tried to use it at Ulta but the cashier could not get it to work. After wasting everyone's time at the store, I paid out of pocket and decided to resolve the issue on my time. I ended up calling later to try and see why the card would not work and resolve the issue. Apparently, because the cashier tried to use the card as credit (without indicating the card amount first) they put a hold on the card. They walked me through getting a replacement (which took 45 minutes over the phone with multiple times placed on hold) and finally told me I needed to send a picture of the purchase receipt. They expect me to track down the person who purchased this card for a baby shower gift and ask them for the purchase receipt. TACKY and ABSURD! I asked to speak to a supervisor and they just left me on hold. NEVER get this as a gift for someone. It will only be a hassle for them!!!



