GNCReviews of gnc.com

Dont know what has happened to GNC but someone needs to short them as they have become a horrendous company. The staff are inadequately trained, they hawk and push their crappy GNC products through their outlets and keep the better quality items online and their shipping is a complete joke. The CEO of this company needs to haul his head out his *ss and have a look around to see what is really going on. Used to be a premium member but honestly won’t support them anymore.

I’m a first time customer and I regret shopping at GNC. I purchased products online and 9 week days later no email saying my order would be late after they advertise 5-7 days shipping. When I called they told me I have to wait 10 days before they can file a complaint. I will not be a return customer. After reading all the reviews which I should have done before I ordered anything. I see that they don’t care about there customers for reason one they don’t even reply to any of the reviews with an apology and two if a company is getting bad reviews about the same thing don’t you think they would try to fix the problem

I have been a loyal customer of GNC for as long as I can remember. I know what supplements work for me and the local store is close to me. But the past three times I have gone in the person working has tried to talk me out of the protein powder and pre-workout I use into something he thought was better. Even going so far to tell me what I was buying was “crap.” I’m done with GNC. Just do your job and sell stuff. Save your comments for somebody who hasn’t been training longer than you have been alive!

Website says nothing about closing for lunch so when I arrived there was a paper sign and locked doors. I still waited and when they showed up they opened the doors and worked the store without a mask on even though they say masks required. Customers I can understand not wearing one but the store employees should. Prices are excessively high and they were out of the products I wanted. Store employee was rude and expressed annoyance at me even though I only asked for 1 item.

I placed an order for an item, and added a $10 separate item I didn't need to meet the threshold to avoid shipping and handling fees. Within minutes I received a notice that part of my order (the part that I wanted to actually buy) was cancelled because it was out of stock. I tried to go online to cancel the remainder of my order, as it is still processing. Instead of being able to cancel the order (That presumably hasn't event made it to an order-processing center), I am told I must now wait for the other product to come in person so I can take it to an in-store location for a refund - completely defeating the purpose of ordering online in the first place. Do not order online from GNC - and don't expect their support team to be able to offer any kind of useful help.

I ordered $80 of Megaman Vitamins from GNC online and they never arrived. Their customer service was unwilling and unable to resend or refund the money. I had to call the credit card company to stop payment. I opened two cases on GNC's website. All I got was frustration. Not worth the effort.

bought two bottle of papaya enzyme and a Ener C multi pack. Because of covid 19 and being high risk I am staying at home so I ordered online. The two bottles of papaya enzyme they sent me were about to expire in 4 months (September 2021). The Ener C multi pack is the same with expiry soon (September 2021). I tried contacting customer service. Long story short they will not send a replacement to the about to expire products. I am so disappointed. I sent back the items and now I am out by $22.00 due to shipping. I will never buy anything from GNC ever because GNC ships about to expire products. Buyers beware! Look somewhere else.!

GNC.... missing item in my order....very slow shipping/delivery way overprice GNC price $22.xx Walmart $8.xx Called GNC they told me I have to go to a GNC store to have the price compared..... I told them all they have to do is go to Walmart site to verify the price they told me that's the only way I could get the price adjusted..... I TOLD GNC I WILL BE CANCELLING MY ACCOUNT........ I will not buy from GNC anymore.......