GNCReviews of gnc.com

I placed an online order and received the wrong products. Tried to return to the store and after an hour the lady still wouldn't exchange for correct product. Went home called customer service, they gave me an approval number. Went back to store and still wouldn't exchange for correct product. I asked for a refund and they tried to refund for less than I paid. Finally got them to agree to refund correct amount but had to argue to get a confirmation email about our conversation. I will not be doing business with GNC again.

I placed an order for $685.65 - days went by and no order # so called them - no history of order - twice disconnected. Then on third call they said could not process because amount too high, problem with a Chase CC, sorry not send email. I asked for an email stating this (BTW they did NOT want me to call my bank - what! - even bank said odd). They said sent but never received. So I have to wait for the pending charge to drop off as they could slip in this order when they find their products which means if order from another I'd have too much product. Communications and honesty are lacking with GNC.COM - not ready for an online presence.

I had a subscription to Previgen first two orders came in great third order never showed got a refund very happy next order came one bottle instead of two no damage to package just miss packed , asked to ship missing product they refused , I canceled subscription, I will be going to someone that actually cares about there customers . From reading other reviews I’m not the only one.

Didn't issue refund or follow satisfaction guarantee through corporate online order. Horrible lying company

As much as I want to say I like GNC, I cannot. The only one in my city closes randomly and some days stays closed all day without updating the website. Boone NC GNC is by far the worst store in Boone, no other stores just close when they choose like the GNC in Boone does.

Horrible customer service. Has been 4 weeks never received merchandise. Refuse to cancel our order. Never again. This is almost criminal to steal money. Dont ever do business with these crooks.

Most locations around me closed, I was able to locate two locations that are still open. The only caveat is they are not fully stocked with the items I need. Tried to order online, items were not delivered as promised and still waiting. What happened to GNC’s level of service.

I have been in Fair Oaks GNC store twice now, both visits were disappointing. First visit the female employee acted like she could care less that I was in the store..and showed no interest in helping me. Ok, I wrote that off as a "Bad day for the lady". My second visit proved why the first employee acted the way she did. THIS NOTED MANAGER could not answer simple questions about a product. Do you have any in stock? " I do not know". Can you check for me? "if you do not see it, I don't have it". When will you order more? "I do not know". Are you the manager? or an employee? "I am the manager". And you do know if you will order more? " No...I probably will not order more". I will never shop this store again. I also will tell my social media friends not to. Complete failure as a manager.