GNCReviews of gnc.com

I bought prime and there was water in it.

I am so very disappointed in GNC, they make these flavors, (cookie Butter Lean shake) then they discontinue them. This is the only flavor of the ready made shakes that I loved to drink. I am so upset that this flavor is no longer available in my area, Virginia. I would buy 2-4 cases at a time which was weekly while they lasted. I no longer shop at GNC because I don't like the flavors that are available.

I've used gnc for years now. If you buy in store its no hassle. If you attempt to get an order delivered it is a nightmare. I place a large order ($660 dollars is large to me) and only half of the order showed up. I have spent 2+ weeks contacting customer service for no result at all. I keep getting told that a replacement is coming and that I will receive an email. I have called 4 times letting them know I haven't received notification and the customer service never knows what order im talking about like I had never called in before. Do not order from them. Go to vitamin shop.

NEVER EVER GIVE GNC YOUR ADDRESS OR YOU WILL GET JUNK MAIL FOREVER!!! AND IF THEY BUY YOUR ADDRESS FROM SOME MARKING LIST COMPANY, YOU WILL GET JUNK MAIL FOREVER, EVEN IF YOU ARE ON THE DIRECT MARKERTER'S ASSOCIATION DO NOT MAIL LIST!!!!!! What a horrible company!! I keep getting these junk mail flyers to my house that are for someone who has never lived here. If you call their "Customer Service" line, of course you get an off shore call center located in a third world, underdeveloped, uneducated country where the operators barely speak, let alone understand English. When you tell them that you want the junk mail to stop, you are told that they don't know how to do that and if you have the audacity to ask for a supervisor, they simply hang up the phone. NEVER EVER GIVE GNC YOUR ADDRESS OR YOU WILL GET JUNK MAIL FOREVER!!! AND IF THEY BUY YOUR ADDRESS FROM SOME MARKING LIST COMPANY, YOU WILL GET JUNK MAIL FOREVER, EVEN IF YOU ARE ON THE DIRECT MARKERTER'S ASSOCIATION DO NOT MAIL LIST!!!!!!

Zero stars ordered a package fed ex never delivered my package gnc never refunded me ridiculous happened to me twice

They never delivered my order (over $100) and refused to re-send me the order.

I ordered 4 items online and only received 1 (not cheap either almost $300) fed ex tracking claimed it was delivered but wasn't. I sent gnc customer service proof that the delivery was never made screen shots with time stamps of my security footage showing no fed ex truck or delivery driver on my property after over a week of gnc customer service claiming they would resolve this and issue a refund nothing happened. 2 weeks go by no refund no replacement and they sent an email saying if the package was stolen call the police we can't help you. This is unacceptable not only could I prove with video evidence that my packages were never delivered, they would not even attempt to make this right by shipping replacements I will never order from gnc again.

I was a Pro Member last year, but now I actively no longer use GNC. I've sough support several times over several issues, such as only recieving 1 Pro Box in an entire year, and only recieving 1 flyer in the mail about a sale/pro days. Furthermore their support on the email and phone to help were inefficient, and lacked any reasonable help. Thirdly, when I went to the local GNC's and a product was sold out I asked for when the restock would arrive, or if I could be notified, yet that was too difficult. In summary, I paid to be a pro member, and all I got was a flyer in the mail, and a box with some cheap bands and two packets of 1 serving samples that aren't even enough to test the product.