GNCReviews of gnc.com

As a former manager at GNC I’m gonna put them on blast - all the sales metrics they are required to meet or else they are FIRED. It goes like this: 12% of their daily sales HAVE to be from multivitamins (If they sell 1,000$ in products every day, 120$ of that has to be from multivitamins) 6% of their total transactions HAVE to be selling pro memberships (If they had 15 transactions, 2 of those have to be pro membership sales) 5% of their total transactions HAVE to be setting things up on a routine And they HAVE to sign up 70% of new customers on their loyalty program. These are BARE MINIMUM requirements to keep the job, along with literally running the entire store from revolving inventory 10x a month with little to no help, making bank runs 2x a week, all while paying less than a McDonald’s worker and being required to join 9am phone meetings twice a week. GNC’s slogan is “live well” but their employees are anything but living well working here LMAO! Here’s the best part: GNC is owned by the largest pharmaceutical in CHINA. Since when has making people healthier profited pharmaceutical companies? I’ll wait… just think about that next time you see how carefully articulated their brand selections are, 99% of energy drinks and protein bars having cancer causing ingredients and all their other products have fake colors, and other crap ingredients. No wonder their employees steal thousands of dollars and product from the company - because they’re stealing their joy!

Dealing with GNC has been an exercise in extreme patience. I was once stuck in an elevator for so long that the looming specter of dehydration forced me to briefly consider the merits of survival tactics and drink my own urine. This elevator ordeal was more enjoyable, and indeed, more productive than my experience with GNC. For over six months, I've been receiving someone else's personal statements from GNC via email – a clear mishandling of sensitive information but one that is easily solved. GNC could contact the customer to get their actual email address, change the email address to anything but mine, or close/delete the account. Evidently these options are beyond GNC's capability. In my efforts to get GNC to resolve their data problem and stop annoying me with emails I didn't ask for, I've reached out to various departments, including their customer service, their EU GDPR data representative, the CEO, their Twitter/X account and even a board member. The response? Complete silence. In summary, my experience with GNC has been an ongoing loop of frustration. My dealings with GNC have become a drawn-out comedy of errors, without the comedy. If my experience is anything to go by, I would advise caution to anyone considering entrusting their personal information to GNC. I, for one, would rather drink my own urine.

Their shipping costs alone are an absolute scam. I run a very small business and am quite familiar with shipping costs. They charged $13 for a very small, light package. They are pocketing most of this. I will never shop with them again.

Had a monthly order on auto-ship. This months order upped our creatine quantity from one to EIGHT. Worse yet, we did not ever receive the shipment. Customer service said the only way to issue a refund is if we return the product…which we never received. Now we’re out $400 and they say there’s nothing the can do? UNACCEPTABLE. Would give negative stars if it were an option. Will never shop from GNC again

I bought the Multivitamin 50 plus from GNC, hoped it can help improve my memory like the bottle label said. The bottle even had warning for who cannot eat the vitamin just like for medication so look very credible mah.. After three months of consumption, I still do not feel that the vitamin helped to improve my memory.. I feel very cheated by the bottle packaging.

Recently I bought the women stress relief multivitamin coz i very stress lately. Then i saw this multivit box say that can help to make me less stress, so i try lor. Its been like 3 wks already but my stress nvr go down leh, i feel like its a waste of money and its prob unlikely that i would buy again.

I ordered some supplements on GNC online store, I did not receive my products 2 weeks after I placed my order. On their website, it stated “Take advantage of our Free Shipping offer on all orders of $39.99 and we will ship it directly to your home within 5 business day.”Almost 10 business days later, I have not received my order. I contacted GNC and explained that I have not gotten my order and that I need them by certain date since I’m going out of town. After staying on the phone for about 45 minutes with customer services, I was told “there is nothing we can do and all i can do for you is to refund you.” I have informed the representative that I do not want refund, I just want my order and they should figure something out for their customer as it is stated on their website about the amount days for delivery and the fact that it also stated in the checkout process before I order. Part of GNC’s Mission statement of “To provide a shopping experience that exceeds our customers' expectations” needs to change. The customer representative and the supervisor did not try to do their best to solve my concerns and the inconvenience that they have caused me. They did NOTHING to “EXCEED” my expectations. Never use their online store. I will use another retail for health products.

Only if I could give then a ZERO Star. Order#: 200017020352 Order Inquiry - Case 03425738 This is the worst experience ever for me purchasing a product online from GNC, i have placed my order almost 2 weeks ago from today, never recieved my order so far, called GNC around 6th ttime yesterday. Your team escalated their investigation and NOW another GNC employee named IVAN had sent me an email asking me to go to the authorities if my delivery has been stolen. Ridiculous. Why should i have to go through this situation. I did put my complete address with my phone number, why didnt the delivery person called or gotten any signatue for the delivery ?? Did he delivered my order to my address or somewhere elses address? Will never make any purchase with GNC nor even reccomend it to anyone. Pathetic. I had to call back and forth so many times for this online order, i wish i had made this purchase with Amazon, it wouldn't have been this difficult. I have checked with all my neighbors as well still couldn't locate any package. At this point I literally want my money to be refunded as I no longer want to wait any further as I have wasted too much time and effort with this situation. I even requested to talk to your supervisor yesterday when i called the lady on the phone have arranged a call back within 2-3 hours and it's been over 24hrs. Since then as well and have not received any call back from your manager. This shows how irresponsible GNC employees are. I hope your team will take this matter seriously and resolve my issue by refunding my money asap.