Илья
WARNING: keeps user funds and uses technical excuses to refuse refunds!
Avoid GMPays at all costs! They are currently holding my funds, refusing to issue a refund, and hiding behind cheap automated support templates. I made a standard USDT (TRC-20) payment. My wallet processed it using the native TronLink 'Gas-Free' feature, which relies on Tron's official Fee Delegation (Energy Delegation) mechanism. The blockchain does not lie: the transaction is marked as completely SUCCESSFUL on Tronscan. The tokens arrived exactly at the deposit wallet address provided to me by GMPays. They are physically sitting on their balance right now. However, because their payment gateway is poorly optimized and uses outdated backend scripts, their automated system failed to index the transfer simply because the network transaction fee was covered via delegation by a third-party address (Fee Payer). When I contacted support, they shamelessly copy-pasted a reply saying it is "technically impossible for us to credit or return the funds." This is a blatant lie used to pocket user money. Anyone with basic blockchain knowledge knows that whoever holds the private keys to the deposit address has total control over the funds. Since the status on Tronscan is Success, GMPays CAN easily access the wallet and process a manual refund or credit the payment. They simply CHOOSE not to do it because it’s easier for them to keep my money. To make matters worse, there is absolutely NO warning on their payment screens or invoices stating that Tron's native Fee Delegation / Gas-Free features are not supported. They hide their technical flaws, let user transactions fail, and then steal the funds under the guise of "technical limitations." If you are a user, stay away from this platform - your money is not safe. If you are a merchant or business owner, drop GMPays immediately. Their broken system and incompetent support will ruin your user experience, cause severe payment issues for your clients, and destroy your own reputation.


