GLOWYY - Premium Skincare & BeautyReviews of glowyy.com

I would give it zero if I could. I ordered product and it was over $100 and never received it. They kept saying they were working on it. Terrible customer service

Don’t know what your company is all about never ordered anything and I’m not happy you got my information!! Very angry off find a way to cancel this order because I will be canceling my card tomorrow!!!! 😡😡

Confirm the experience others report with this fraudulent operation. They take your money and never send the order, providing ridiculous excuses (clearly lies) repeatedly. And don’t be fooled when they say they are preparing to ship. They create a shipping order but never actually send the product. Criminals, preying on people during a difficult time.

File a dispute with your credit card company- do not let them convince you to keep waiting like I did. They print out USPS labels to appease you and make you think your order is on its way but they never actually mail anything to you. When you call/email they just ask you to keep being patient. If they don’t have the product they shouldn’t be selling it. They are breaking consumer law and should be held accountable.

Like all of you, I had two orders of hand sanitizer that I made on 3/26 that I'm still waiting to received. Got the run around from their customer service, asked for patience, said they would be sending out items on 4/13, but still have gotten nothing. Did some googling, Glowyy is a brand name under QYK BRANDS LLC (CA entity number 201732410320). According to their pubic filings with the state of California, RAKESH TAMMABATTULA is their CEO and their biz address is 9 MACARTHUR PL #302, SANTA ANA CA 92707. (Yep, that's an apartment building) He's even giving interviews to local news: www dot nbclosangeles dot com/news/coronavirus/orange-county-ceo-sounds-alarms-on-hand-sanitizer-shortages/2336235/ so they appear to be somewhat legit before this pandemic started. However it seems they've had no trouble taking people's money and not delivering anything. I suggest folks take the information I wrote above to make official complaints with state of California.

Do not purchase from Glowyy. This is a scam. They bill you immediately, not when they "ship", give you reasons for the "shipping" delay that make no sense, and refuse to cancel your order and refund your money. They have no goods TO ship. Total fake company. I would give them negative stars if I could.

I placed my order for hand sanitizer on March 19th for a total cost of $48.90 through PayPal. So they got my money immediately. I based my purchase at the time on the fact that they led me to believe that they had it in stock. I normally check out online retailers reviews but for some reason I didn't and how I regret that mistake now! I had been desperately looking for some sanitizer for some time so that's probably why I took the bait with this retailer. They did communicate with me several times and were always polite and I have been polite with them also. Maybe that's why they kept responding to my emails. They always have an excuse. The last one was they were having trouble with the cargo planes accepting the 10 oz bottles. Of course they didn't remember that I had asked them if they were waiting for a shipment of product before they filled my order. They indicated in this first exchange of emails that they had the product in stock. They sent me the usual shipping notice on March 31st which of course just said that they had printed a label. Wonder where that label is as I type this?? Probably lost in a stack of labels or long gone in a trash can. I've seen the label printing ploy used more than once with online retailers hoping to placate the buyers into thinking their order is really on the way. I submitted a refund request with PayPal so lets see what that does for me. I also sent them this web address which probably shows just a small percentage of the total dissatisfied Glowyy.com customers who have had the same experience we've all had. Update: When I go into PayPal it list this purchase under these names: QYK Brands LLC and glowyy.com. When I searched out QYK Brands LLS on Google this information comes up: QYK Brands, LLC. is a California based company that owns multiple brands and companies in the health, beauty, and personal care space, including DrJ's Naural, QykSonic, Glowy and Theo Pharmaceuticals. You can do a Google search for QYK Brands LLC and click on the search results. It gives a lot of information about the company that is based in Garden Grove, California on Garden Grove Blvd. So this is not just a mom and pop shop like I originally thought. I see that someone else has done some Googling. Good work! Update #2 Looks like the refund request I started on April 18th with PayPal has had an affect. Glowyy.com has decided that they could find their way to the Garden Grove post office as of 9:32 pm on April 20th. That occurred AFTER they were contacted by PayPal about this dispute. But, then who knows what I'm actually going to receive! I'll update this if I don't receive what I ordered, which was a total of 40 oz's of Dr. J's hand sanitizer. Update #3 I received my order today. They sent a total of 35 oz of 70% hand sanitizer instead of the 40 oz of 75% hand sanitizer that I ordered. I weighed each 8 fl. oz container with an electronic scale and allowed .5 oz for each container. I expect a refund from Glowyy.com of $6.00 for the wrong product and weight shortage. I have gone through PayPal with that request. I'll update this when it's finalized.

Enough is enough. Like others here, I have been exploited by this company. If you have personally been exploited by this co and would like to know who can help, report to CA attorney general: Google "Xavier Bacerra Business Complaint" and click on ca.gov link. To be exploited at a time like this can be a matter of life and death. It's unacceptable.