GLOWYY - Premium Skincare & BeautyReviews of glowyy.com

While it took a while to get the product delivered (and they did do the pre-shipment status thing that was confusing), along the way, I had constant and quick communication with a customer service representative (Kate). She put my mind at ease and gave me accurate expectations of when I should receive my product. I received my product today and it is great.

yes it took a month but at this time it was expected my only complaint was I did not order more because the gel smells great very happy with product will order again

I ordered 4 Dr. J's Hand Sanitizers from Glowyy on Apr 16th before I read any reviews of the site. To be honest, after reading these reviews, I thought I basically just threw away my money. However, the arrived today (May 4th) and it's all there. I'm sure some people had some issues, but I would not categorize this site as a scam site. This is a legitimate site and you shouldn't avoid it. The only reason I don't it a 5 star is because I almost never give anything a 5 star unless they are above and beyond expectation. Glowyy.com met my expectation of an online site, timely delivery based on the information on their site saying when they would ship and so earn 4 stars.

I ordered masks and hand sanitizer from them, because they were one of the few stores that said they had them in stock in mid-April. At the time, they did not give a firm shipping date, but the web site seemed to indicate they would ship around April 25. The order ended up shipping a few days late, but it did arrive in early May. The masks and hand sanitizer are great. I wish they were more clear about their shipping times. I think they have just been overwhelmed with demand and trying to get new products out. I saw other reviews saying that items never arrived. My experience was that they arrived a little later than I expected. I also did reach out to customer service about the shipping time, and I did receive prompt responses.

I ordered some hand sanitizer and then after doing some more research on Trustpilot and DNS lookup I got worried. There were some delays in the order, but this is kind of understandable right now. The support team was VERY responsive though, and my hand sanitizer did eventually come. Tried it out and it seems fine. I would order again if I needed more. Also, while Glowyy itself is very new, the parent company QYK Brands LLC is a little older (~3 years vs 6 months for Glowyy). BBB rating of A- for parent company, just search QYK Brands LLC / Qyksonic.

It took longer than expected, but in the end they went above and beyond to fulfill my order and take care of me.

I ordered hand sanitizer from them and after not receiving it or hearing anything for approximately 10 days I emailed them. They immediately got back to me, told me there was a problem with getting the bottle size they needed and they could ship it to me in different bottle size if that was all right with me and I would get it faster. I said that was fine and within a week I had it. I had another issue and their customer service was Awesome! The hand sanitizer is great. I would definitely place another order for this product and with them.

I ordered hand sanitizers from Glowyy.com. Even though the delivery was delayed for over two weeks, I received the products as described. Due to the pandemic, almost all the businesses seem to be affected. I recently purchased clothes from Old Navy and their shipping was delayed for over a week as well. The only thing Glowyy.com could have done better was to not tell customers “in stock” when the products were actually not in stock. Even with a few weeks of wait, I think people would still buy considering hand sanitizers are not easily available during this time. That being said, I am a happy customer, thank you Gloomy.com.